Why don't you just give a company email address? Remember this email address is to contact the maintainer. Contacting the maintainer is not only done in order to request support, it could be a copy right issue, code re-use request etc - although I do agree that most emails are probably support requests.

Kasper

On Oct 3, 2008, at 11:01 , William Dunlap wrote:

Our firm would like to route support requests through
a website instead of using email.  However R will refuse
to install a package if DESCRIPTION's Maintainer field
does not have a valid email adress or the special value
"ORPHANED".  (The check is done with
tools:::.valid_maintainer_field_regexp.)

I imagine a typical Maintainer line for the package "foo"
might be something like
  Maintainer: Amalgamated Widget's Support Team
<http://support.amalgamatedwidgets.com/spackage?name=foo>

How much does the package system (or CRAN) depend on
the Maintainer field being an email address?  I can imagine
programs would find mailing to an address easier than
dealing with a website, but humans would have a better experience
with a well designed website.  Perhaps we could add an optional
%s field to the website so a program could post a small message.

Bill Dunlap
TIBCO Spotfire Inc.
wdunlap tibco.com

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