On Sun, Feb 02, 2020 at 03:41:35AM -0800, [email protected] wrote:
> I see in the boot messages that there is one that says 'Failed to start 
> Sys-USB'. I dont know why and cant use a keyboard to get more information.
> 
> 
> On Sunday, 2 February 2020 11:16:50 UTC, [email protected] wrote:
> >
> > Hello I need some help to get in to Qubes please.
> >
> > I think I did an update that might have causes this but am not sure.
> >
> > I use an intel NUC computer so have no option other than to use a USB 
> > keyboard and mouse. I've had qubes running for a few months now with a 
> > sys-usb and everything was fine.
> >
> > Today I turned the computer on and entered the disk passphrase - they 
> > keyboard worked.
> >
> > When qubes got to the login page the keyboard and mouse do not work.
> >
> > I dont think I've changed any settings that could cause this.
> >
> > Please help me reenable the USB.
> >
> > Thank you.
> >
> 

Please dont top-post. Scroll to the bottom of the message before
starting typing. It's the convention here and makes messages read
sensibly.

I think a simple option is to interrupt the boot process and rename
sys-usb, so that it no longer takes the USB controller. Are you using
legacy boot or EFI? Do you have a recovery disk available or some other
live distro?
I'm assuming the NUC only has 1 USB controller? Can you confirm that?

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