I can’t believe how uncaring some wheelchair dealers / repair shops are.
I’ve been trying for a month to get a chair to rent while waiting for a
new chair. They finely got one, but the night before I was to get it, a
motor broke. A week later I asked them if that chair was fixed yet…
Their reply was… No, they put broken chairs on the back burner and fix
when there is nothing else on the schedule. Now they know I’m stuck at
home in a chair that doesn’t work. I call every other day. That chair
could have been fixed and delivered by now.
They finely call and got another chair in yesterday (Thur). Knowing how
bad I need it, they wait until Friday afternoon to give it a once-over.
They called, and it won’t be finished until next week. They can’t find a
back for it.
Think ahead people. Act like you’re the customer. It was how casual they
seem to be. Maybe they need people in chairs doing scheduling.
Greg
