On 29/11/2010 8:18 AM, Dieter Verfaillie wrote:
Quoting "Stephen George" <[email protected]>:
I also recommend DependencyWalker for resolving these issues.

GRAMPS is a pygtk program, a lot of our Windows users have been facing lot's of "DLL load failed" issues recently , I've just started a Wiki page on the GRAMPS wiki talking about this issue.

http://www.gramps-project.org/wiki/index.php?title=ImportError:_DLL_load_failed

It may be of some help, but I haven't got to the section discussing dependency walker usage.

I see gramps lists graphviz as an optional dependency. Beware that
graphviz installs it's own gtk+ runtime (and might add graphviz to
PATH). This could be one reason some of your windows users are having
problems.

If the graphviz directory comes first on PATH (before the gtk+ runtime
version required by pygtk, pygobject and pycairo), the python bindings
will try to load the necessary dll files from an unexpected location,
most likely having and incompatible gtk+ runtime.

Just a thought...

mvg,
Dieter

Hi Dieter,

Thanks for pointing the problem out

Yes, .. we are aware of this, and is part of the reason why the script check_gtk_install was created, to try and highlight when people have path issues ( whose gtk comes first). I think most people on a pygtk forum have some sort of developer background, .. but our users on GRAMPS come from all walks of life, and some are not necessarily technically savvy and have real problem just installing the gtk / pygtk stack. If they get that far and then have DLL load failures it all gets too hard for them to diagnose. I think on windows we have lost a lot of potential GRAMPS users just because the gtk / pygtk stack is too hard for them to install.

Now days most people start GRAMPS with a batch file that puts the bin directory of GTK rutime GRAMPS wants to use on the path in front of all others - therefore the path modification is only valid for the duration of the session, and isolated to that one process.

<whinge>
Personally I have a lot of problem with GTK applications that ship a local copy of GTK putting their copy on the path for all to see. I don't see that problem with GIMP, .. while they ship a local copy of GTK, they don't put themselves on the path, and I think that's a model other shipping gtk apps could follow.

It's no wonder a globally installed gtk runtime, is so problematic when it's got to fight with various local gtk installs getting in the way.

In fact now we are starting to find something has installed some DLL's ( i.e. intl.dll, iconv.dll) to windows\system or windows\system32, this causes a major problem as this path gets checked BEFORE the path, so even you put your global gtk-runtime first on path, it will still find the wrong copy of intl.dll.
</whinge>

Steve
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