Hi Jimm,

Thank you for your help.  Following is the content of my puppet.conf, do 
you suggest a specific action on my behalf to solve this problem?

C:\Windows\System32>puppet config print

agent_catalog_run_lockfile = 
C:/ProgramData/PuppetLabs/puppet/cache/state/agent_catalog_run.lock
agent_disabled_lockfile = 
C:/ProgramData/PuppetLabs/puppet/cache/state/agent_disabled.lock
allow_duplicate_certs = false
always_retry_plugins = true
autoflush = true
autosign = C:/ProgramData/PuppetLabs/puppet/etc/autosign.conf
basemodulepath = C:/ProgramData/PuppetLabs/code/modules;C:/Program 
Files/Puppet Labs/Puppet/puppet/modules
binder_config =
bucketdir = C:/ProgramData/PuppetLabs/puppet/cache/bucket
ca_fingerprint =
ca_name = Puppet CA: laptop-j2mk58hv
ca_port = 8140
ca_server = puppet
ca_ttl = 157680000
cacert = C:/Windows/System32/ca_crt.pem
cacrl = C:/Windows/System32/ca_crl.pem
cadir = C:/Windows/System32
cakey = C:/Windows/System32/ca_key.pem
capub = C:/Windows/System32/ca_pub.pem
catalog_cache_terminus =
catalog_terminus = compiler
cert_inventory = C:/Windows/System32/inventory.txt
certdir = C:/ProgramData/PuppetLabs/puppet/etc/ssl/certs
certificate_revocation = chain
certname = laptop-j2mk58hv
ciphers = 
ECDHE-ECDSA-AES128-GCM-SHA256:ECDHE-RSA-AES128-GCM-SHA256:ECDHE-ECDSA-AES256-GCM-SHA384:ECDHE-RSA-AES256-GCM-SHA384:ECDHE-ECDSA-CHACHA20-POLY1305:ECDHE-RSA-CHACHA20-POLY1305:DHE-RSA-AES128-GCM-SHA256:DHE-RSA-AES256-GCM-SHA384:DHE-RSA-CHACHA20-POLY1305:ECDHE-ECDSA-AES128-SHA256:ECDHE-RSA-AES128-SHA256:ECDHE-ECDSA-AES128-SHA:ECDHE-RSA-AES128-SHA:ECDHE-ECDSA-AES256-SHA384:ECDHE-RSA-AES256-SHA384:ECDHE-ECDSA-AES256-SHA:ECDHE-RSA-AES256-SHA:DHE-RSA-AES128-SHA256:DHE-RSA-AES256-SHA256:AES128-GCM-SHA256:AES256-GCM-SHA384:AES128-SHA256:AES256-SHA256
classfile = C:/ProgramData/PuppetLabs/puppet/cache/state/classes.txt
client_datadir = C:/ProgramData/PuppetLabs/puppet/cache/client_data
clientbucketdir = C:/ProgramData/PuppetLabs/puppet/cache/clientbucket
clientyamldir = C:/ProgramData/PuppetLabs/puppet/cache/client_yaml
code =
codedir = C:/ProgramData/PuppetLabs/code
color = ansi
confdir = C:/ProgramData/PuppetLabs/puppet/etc
config = C:/ProgramData/PuppetLabs/puppet/etc/puppet.conf
config_file_name = puppet.conf
config_version =
configprint =
crl_refresh_interval =
csr_attributes = C:/ProgramData/PuppetLabs/puppet/etc/csr_attributes.yaml
csrdir = C:/Windows/System32/requests
daemonize = false
data_binding_terminus = hiera
default_file_terminus = rest
default_manifest = ./manifests
default_schedules = true
deviceconfdir = C:/ProgramData/PuppetLabs/puppet/etc/devices
deviceconfig = C:/ProgramData/PuppetLabs/puppet/etc/device.conf
devicedir = C:/ProgramData/PuppetLabs/puppet/cache/devices
diff =
diff_args = -u
digest_algorithm = sha256
disable_i18n = true
disable_per_environment_manifest = false
disable_warnings = []
dns_alt_names =
document_all = false
environment = production
environment_data_provider =
environment_timeout = 0
environmentpath = C:/ProgramData/PuppetLabs/code/environments
evaltrace = false
external_nodes = none
fact_name_length_soft_limit = 2560
fact_value_length_soft_limit = 4096
factpath = 
C:/ProgramData/PuppetLabs/puppet/cache/lib/facter;C:/ProgramData/PuppetLabs/puppet/cache/facts
facts_terminus = facter
fileserverconfig = C:/ProgramData/PuppetLabs/puppet/etc/fileserver.conf
filetimeout = 15
forge_authorization =
freeze_main = false
genconfig = false
genmanifest = false
graph = false
graphdir = C:/ProgramData/PuppetLabs/puppet/cache/state/graphs
group = puppet
hiera_config = C:/ProgramData/PuppetLabs/puppet/etc/hiera.yaml
hostcert = 
C:/ProgramData/PuppetLabs/puppet/etc/ssl/certs/laptop-j2mk58hv.pem
hostcrl = C:/ProgramData/PuppetLabs/puppet/etc/ssl/crl.pem
hostcsr = 
C:/ProgramData/PuppetLabs/puppet/etc/ssl/certificate_requests/laptop-j2mk58hv.pem
hostprivkey = 
C:/ProgramData/PuppetLabs/puppet/etc/ssl/private_keys/laptop-j2mk58hv.pem
hostpubkey = 
C:/ProgramData/PuppetLabs/puppet/etc/ssl/public_keys/laptop-j2mk58hv.pem
http_connect_timeout = 120
http_debug = false
http_extra_headers = []
http_keepalive_timeout = 4
http_proxy_host = none
http_proxy_password = none
http_proxy_port = 3128
http_proxy_user = none
http_read_timeout = 600
http_user_agent = Puppet/7.20.0 Ruby/2.7.6-p219 (x64-mingw32)
ignore_plugin_errors = false
ignoremissingtypes = false
ignoreschedules = false
key_type = rsa
keylength = 4096
lastrunfile = C:/ProgramData/PuppetLabs/puppet/public/last_run_summary.yaml
lastrunreport = 
C:/ProgramData/PuppetLabs/puppet/cache/state/last_run_report.yaml
ldapattrs = all
ldapbase =
ldapclassattrs = puppetclass
ldapparentattr = parentnode
ldappassword =
ldapport = 389
ldapserver = ldap
ldapssl = false
ldapstackedattrs = puppetvar
ldapstring = (&(objectclass=puppetClient)(cn=%s))
ldaptls = false
ldapuser =
libdir = C:/ProgramData/PuppetLabs/puppet/cache/lib
localcacert = C:/ProgramData/PuppetLabs/puppet/etc/ssl/certs/ca.pem
localedest = C:/ProgramData/PuppetLabs/puppet/cache/locales
localesource = puppet:///locales
location_trusted = false
log_level = notice
logdest =
logdir = C:/ProgramData/PuppetLabs/puppet/var/log
manage_internal_file_permissions = false
manifest = C:/ProgramData/PuppetLabs/code/environments/production/manifests
masterport = 8140
max_deprecations = 10
max_errors = 10
max_warnings = 10
maximum_uid = 4294967290
maxwaitforcert = unlimited
maxwaitforlock = 60
merge_dependency_warnings = false
mkusers = false
module_groups =
module_repository = https://forgeapi.puppet.com
module_working_dir = C:/Users/steph/AppData/Local/Temp
modulepath = 
C:/ProgramData/PuppetLabs/code/environments/production/modules;C:/ProgramData/PuppetLabs/code/modules;C:/Program
 
Files/Puppet Labs/Puppet/puppet/modules
name = config
named_curve = prime256v1
no_proxy = localhost, 127.0.0.1
node_cache_terminus =
node_name_fact =
node_name_value = laptop-j2mk58hv
node_terminus = plain
noop = false
number_of_facts_soft_limit = 2048
onetime = false
passfile = C:/ProgramData/PuppetLabs/puppet/etc/ssl/private/password
path = none
payload_soft_limit = 16777216
pidfile = C:/ProgramData/PuppetLabs/puppet/var/run/main.pid
plugindest = C:/ProgramData/PuppetLabs/puppet/cache/lib
pluginfactdest = C:/ProgramData/PuppetLabs/puppet/cache/facts.d
pluginfactsource = puppet:///pluginfacts
pluginsignore = .svn CVS .git .hg
pluginsource = puppet:///plugins
pluginsync = true
postrun_command =
preferred_serialization_format = json
preprocess_deferred = true
prerun_command =
preview_outputdir = C:/ProgramData/PuppetLabs/puppet/cache/preview
priority =
privatedir = C:/ProgramData/PuppetLabs/puppet/etc/ssl/private
privatekeydir = C:/ProgramData/PuppetLabs/puppet/etc/ssl/private_keys
profile = false
publicdir = C:/ProgramData/PuppetLabs/puppet/public
publickeydir = C:/ProgramData/PuppetLabs/puppet/etc/ssl/public_keys
puppet_trace = false
puppetdlog = C:/ProgramData/PuppetLabs/puppet/var/log/puppetd.log
report = true
report_include_system_store = false
report_port = 8140
report_server = puppet
reportdir = C:/ProgramData/PuppetLabs/puppet/cache/reports
reports = store
reporturl = http://localhost:3000/reports/upload
requestdir = C:/ProgramData/PuppetLabs/puppet/etc/ssl/certificate_requests
resourcefile = C:/ProgramData/PuppetLabs/puppet/cache/state/resources.txt
resubmit_facts = false
rich_data = true
route_file = C:/ProgramData/PuppetLabs/puppet/etc/routes.yaml
rundir = C:/ProgramData/PuppetLabs/puppet/var/run
runinterval = 1800
runtimeout = 3600
serial = C:/Windows/System32/serial
server = puppet
server_datadir = C:/ProgramData/PuppetLabs/puppet/cache/server_data
server_list =
serverport = 8140
settings_catalog = true
show_diff = false
signeddir = C:/Windows/System32/signed
skip_tags =
sourceaddress =
splay = false
splaylimit = 1800
srv_domain =
ssl_client_header = HTTP_X_CLIENT_DN
ssl_client_verify_header = HTTP_X_CLIENT_VERIFY
ssl_lockfile = C:/ProgramData/PuppetLabs/puppet/etc/ssl/ssl.lock
ssl_trust_store =
ssldir = C:/ProgramData/PuppetLabs/puppet/etc/ssl
statedir = C:/ProgramData/PuppetLabs/puppet/cache/state
statefile = C:/ProgramData/PuppetLabs/puppet/cache/state/state.yaml
statettl = 2764800
static_catalogs = true
storeconfigs = false
storeconfigs_backend = puppetdb
strict = warning
strict_environment_mode = false
strict_variables = false
summarize = false
supported_checksum_types = ["sha256", "sha384", "sha512", "sha224", "md5"]
syslogfacility = daemon
tags =
tasks = false
top_level_facts_soft_limit = 512
trace = false
transactionstorefile = 
C:/ProgramData/PuppetLabs/puppet/cache/state/transactionstore.yaml
trusted_external_command =
trusted_oid_mapping_file = 
C:/ProgramData/PuppetLabs/puppet/etc/custom_trusted_oid_mapping.yaml
use_cached_catalog = false
use_last_environment = true
use_srv_records = false
usecacheonfailure = true
user = puppet
vardir = C:/ProgramData/PuppetLabs/puppet/cache
vendormoduledir = C:\Program Files\Puppet Labs\Puppet\puppet\vendor_modules
versioned_environment_dirs = false
waitforcert = 120
waitforlock = 0
write_catalog_summary = true
yamldir = C:/ProgramData/PuppetLabs/puppet/cache/yaml

Thank you in advance for your time,

Best,
Stephanos


On Tuesday, November 1, 2022 at 6:24:08 PM UTC+2 [email protected] wrote:

> What does the contents of your puppet.conf look like on the host. It 
> appears that the agent is trying to reach the hostname puppet but cannot 
> resolve the name in DNS or on the local host file. You should have entries 
> in the puppet.conf that looks something like this
>
> [main]
> server=myserver.mydomain.com
>
> [agent]
> certname=mynode.mydomain.com
>
> On Mon, Oct 31, 2022, 12:05 PM Stephanos Economides <[email protected]> 
> wrote:
>
>> Hi Puppet Users,
>>
>> I am a new user of the puppet software and I ask your help to tackle the 
>> following problem:
>>
>> I have installed the puppet agent 7.20.0 as a standalone node that won't 
>> connect to a master, on my notebook (Windows 11 Home).  
>>
>> I tried to run the puppet agent and I received an error (screenshot: 
>> puppet_agent_error_1).
>>
>> Then  I used the "puppet agent --test" command from cmd (run it as 
>> administrator) and  I received an error (screenshot: puppet_agent_error_2).
>>
>> Then I used the "puppet resource service puppetserver ensure=running" 
>> command from cmd (run it as administrator) and I received the error "Error: 
>> Will not start disabled service puppetserver without managing enable. 
>> Specify 'enable => false' to override.".  I tried to override by using the 
>> command "puppet resource service puppetserver enable=false" and then I used 
>> again the "puppet resource service puppetserver ensure=running" command but 
>> in vain (screenshot: puppet_agent_error_3).
>>
>> Then I created an inbound rule on Windows firewall for port 8140 but 
>> again I received the same error "Error: Connection to 
>> https://puppet:8140/puppet-ca/v1 failed, trying next route: Request to 
>> https://puppet:8140/puppet-ca/v1 failed after 2.698 seconds: Failed to 
>> open TCP connection to puppet:8140 (getaddrinfo: No such host is known. )".
>>
>> Lastly, I deactivated temporarily my Avast software but again connection 
>> to puppet:8140 failed.
>>
>> Could you please help me to resolve this issue?
>>
>> Thank you in advance for your time.
>>
>> Best regards,
>>
>> Stephanos
>>
>> -- 
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