As this Is Puppet Enterprise, this sort of issue is best suited for a 
support ticket, if you cant raise one ( or need help with access) let me 
know  https://support.puppet.com/hc/en-us

 May i ask which company you work for and if you are a designated support 
contact?

On Thursday, July 23, 2020 at 1:30:16 PM UTC+1 [email protected] wrote:

> Hi KevinR,
>
> Thanks for your comment, but would like to test on one machine initially 
> and then will move to rest of the agents. But facing script halted and 
> agent is not getting upgraded. 
>
> Regards
> Vinay
>
>
> On Tuesday, July 21, 2020 at 7:33:43 PM UTC+5:30, KevinR wrote:
>>
>> Hi Vinay,
>>
>> instead of manually updating, take a look at using the puppet_agent 
>> <https://www.google.com/url?q=https%3A%2F%2Fforge.puppet.com%2Fpuppetlabs%2Fpuppet_agent&sa=D&sntz=1&usg=AFQjCNGsHY0v4EYDAaFHR2mnN6k40dXEag>
>>  
>> module, this automatically upgrades agents to the correct version that 
>> belong to the PE version you're running.
>> Simply add the module to your control repo's Puppetfile and add this 
>> declaration to a manifest that gets applied to all nodes (e.g. your 
>> baseline):
>>
>> class {'::puppet_agent':
>>   package_version => 'auto'
>> }
>>
>> -KevinR
>> On Tuesday, July 21, 2020 at 7:07:44 AM UTC+2 [email protected] wrote:
>>
>>> Hi All,
>>>
>>> My PE successfully upgraded from 2019.1.0 to 2019.5.0 but I am unable to 
>>> upgrade my puppet agents (windows) from 2019.1.0 to 2019.5.0. 
>>>
>>> followed the document: 
>>> https://puppet.com/docs/pe/2019.5/upgrading_agents.html
>>>
>>> Latest MSI file is available in PE and agent as well (tried by 
>>> installing the MSI manually , able to install the MSI: Version got changed 
>>> to 6.14.0 as expected). 
>>>
>>> Manually ran the puppet agent -t on agent , also getting the below error.
>>>
>>> Getting error : change from false to true failed: Failed previous 
>>> installation with: ScriptHalted
>>>
>>> Source: 
>>> /Stage[main]/Puppet_agent::Install::Windows/Puppet_agent_upgrade_error[puppet_agent_upgrade_failure.log]/ensure_notexistFile:
>>>  
>>> /etc/puppetlabs/code/environments/development/modules/puppet_agent/manifests/install/windows.ppLine:
>>>  
>>> 41
>>>
>>> Failed previous installation with: ScriptHalted
>>> Source: Puppet
>>>
>>> kindly suggest your inputs to address this issue.
>>>
>>

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