Is it possible the snmp.yml timeout is too Low?
Scrape_co fig hast 1m but logs say 5s. Maybe you should try and Set 
timeout: 50s in SNMP.yml, too and retries: 0.
Or retries: 3 and timeout: 15s.

Ben Kochie schrieb am Dienstag, 16. April 2024 um 11:20:05 UTC+2:

> I've got a new packet debugging option that I've been working on:
> https://github.com/prometheus/snmp_exporter/pull/1157
>
> On Tue, Apr 16, 2024 at 10:56 AM Nicolas <[email protected]> wrote:
>
>> Hi again,
>>
>> So I confirm that the 1.3.6.1.2.1.1 doesn't work fine but I don't know 
>> why...
>>
>> *debug.log* :
>>
>>
>> *214 level=debug auth=cisco_v3 target=xx.xx.xx.xx module=arte_mib 
>> msg="Walking subtree" oid=1.3.6.1.2.1.1393 level=info auth=cisco_v3 target= 
>> xx.xx.xx.xx   module=arte_mib msg="Error scraping target" err="error 
>> walking target xx.xx.xx.xx: request timeout (after 3 retries)"464 
>> level=debug auth=cisco_v3 target= xx.xx.xx.xx   module=arte_mib 
>> msg="Finished scrape" duration_seconds=20.048886702*
>>
>> *$ snmpwalk -v3 -l authPriv -u user -a SHA -A secret -x AES -X secret 
>> xx.xx.xx.xx 1.3.6.1.2.1.1*
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> *SNMPv2-MIB::sysDescr.0 = STRING: Cisco IOS Software [Cupertino], 
>> Catalyst L3 Switch Software (CAT9K_IOSXE), Version 17.9.4, RELEASE SOFTWARE 
>> (fc5)Technical Support: http://www.cisco.com/techsupport 
>> <http://www.cisco.com/techsupport>Copyright (c) 1986-2023 by Cisco Systems, 
>> Inc.Compiled Wed 26-Jul-23 10:26 by mcpreSNMPv2-MIB::sysObjectID.0 = OID: 
>> SNMPv2-SMI::enterprises.9.1.2494DISMAN-EVENT-MIB::sysUpTimeInstance = 
>> Timeticks: (725228220) 83 days, 22:31:22.20SNMPv2-MIB::sysContact.0 = 
>> STRING:SNMPv2-MIB::sysName.0 = STRING: xx.xx.xx.xxSNMPv2-MIB::sysLocation.0 
>> = STRING: SITESNMPv2-MIB::sysServices.0 = INTEGER: 
>> 6SNMPv2-MIB::sysORLastChange.0 = Timeticks: (0) 
>> 0:00:00.00SNMPv2-MIB::sysORID.1 = OID: 
>> SNMPv2-SMI::enterprises.9.7.129SNMPv2-MIB::sysORID.2 = OID: 
>> SNMPv2-SMI::enterprises.9.7.115SNMPv2-MIB::sysORID.3 = OID: 
>> SNMPv2-SMI::enterprises.9.7.265*
>>
>> *generator.yml*
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> *auths:  cisco_v3:    security_level: authPriv    username: usesr    
>> password: secret    auth_protocol: SHA    priv_protocol: AES    
>> priv_password: secret    version: 3modules:  arte_mib:    walk:    - 
>> 1.3.6.1.2.1.1*
>>
>> *./generator generate -m /usr/share/snmp/mibs/  -g generator.yml -o 
>> snmp.yml*
>>
>>
>>
>> *ts=2024-04-16T08:34:31.972Z caller=net_snmp.go:175 level=info 
>> msg="Loading MIBs" from=/usr/share/snmp/mibs/ts=2024-04-16T08:34:32.016Z 
>> caller=main.go:53 level=info msg="Generating config for module" 
>> module=arte_mibts=2024-04-16T08:34:32.018Z caller=main.go:68 level=info 
>> msg="Generated metrics" module=arte_mib 
>> metrics=12ts=2024-04-16T08:34:32.019Z caller=main.go:93 level=info 
>> msg="Config written" 
>> file=/etc/prometheus/snmp_generator/snmp_exporter-0.25.0/generator/snmp.yml*
>>
>> *snmp.yml (generated by generator) *
>> # WARNING: This file was auto-generated using snmp_exporter generator, 
>> manual changes will be lost.
>> auths:
>>   cisco_v3:
>>     community: public
>>     security_level: authPriv
>>     username: user
>>     password: secret
>>     auth_protocol: SHA
>>     priv_protocol: AES
>>     priv_password: secret
>>     version: 3
>> modules:
>>   arte_mib:
>>     walk:
>>     - 1.3.6.1.2.1.1
>>     metrics:
>>     - name: sysDescr
>>       oid: 1.3.6.1.2.1.1.1
>>       type: DisplayString
>>       help: A textual description of the entity - 1.3.6.1.2.1.1.1
>>     - name: sysObjectID
>>       oid: 1.3.6.1.2.1.1.2
>>       type: OctetString
>>       help: The vendor's authoritative identification of the network 
>> management subsystem
>>         contained in the entity - 1.3.6.1.2.1.1.2
>>     - name: sysUpTime
>>       oid: 1.3.6.1.2.1.1.3
>>       type: gauge
>>       help: The time (in hundredths of a second) since the network 
>> management portion
>>         of the system was last re-initialized. - 1.3.6.1.2.1.1.3
>>     - name: sysContact
>>       oid: 1.3.6.1.2.1.1.4
>>       type: DisplayString
>>       help: The textual identification of the contact person for this 
>> managed node,
>>         together with information on how to contact this person - 
>> 1.3.6.1.2.1.1.4
>>     - name: sysName
>>       oid: 1.3.6.1.2.1.1.5
>>       type: DisplayString
>>       help: An administratively-assigned name for this managed node - 
>> 1.3.6.1.2.1.1.5
>>     - name: sysLocation
>>       oid: 1.3.6.1.2.1.1.6
>>       type: DisplayString
>>       help: The physical location of this node (e.g., 'telephone closet, 
>> 3rd floor')
>>         - 1.3.6.1.2.1.1.6
>>     - name: sysServices
>>       oid: 1.3.6.1.2.1.1.7
>>       type: gauge
>>       help: A value which indicates the set of services that this entity 
>> may potentially
>>         offer - 1.3.6.1.2.1.1.7
>>     - name: sysORLastChange
>>       oid: 1.3.6.1.2.1.1.8
>>       type: gauge
>>       help: The value of sysUpTime at the time of the most recent change 
>> in state
>>         or value of any instance of sysORID. - 1.3.6.1.2.1.1.8
>>     - name: sysORIndex
>>       oid: 1.3.6.1.2.1.1.9.1.1
>>       type: gauge
>>       help: The auxiliary variable used for identifying instances of the 
>> columnar
>>         objects in the sysORTable. - 1.3.6.1.2.1.1.9.1.1
>>       indexes:
>>       - labelname: sysORIndex
>>         type: gauge
>>     - name: sysORID
>>       oid: 1.3.6.1.2.1.1.9.1.2
>>       type: OctetString
>>       help: An authoritative identification of a capabilities statement 
>> with respect
>>         to various MIB modules supported by the local SNMP application 
>> acting as a
>>         command responder. - 1.3.6.1.2.1.1.9.1.2
>>       indexes:
>>       - labelname: sysORIndex
>>         type: gauge
>>     - name: sysORDescr
>>       oid: 1.3.6.1.2.1.1.9.1.3
>>       type: DisplayString
>>       help: A textual description of the capabilities identified by the 
>> corresponding
>>         instance of sysORID. - 1.3.6.1.2.1.1.9.1.3
>>       indexes:
>>       - labelname: sysORIndex
>>         type: gauge
>>     - name: sysORUpTime
>>       oid: 1.3.6.1.2.1.1.9.1.4
>>       type: gauge
>>       help: The value of sysUpTime at the time this conceptual row was 
>> last instantiated.
>>         - 1.3.6.1.2.1.1.9.1.4
>>       indexes:
>>       - labelname: sysORIndex
>>         type: gauge
>>
>>
>>
>>
>> and the tcpdump receive the anwer so why the snmp_exporter says "timeout 
>> after 3 retries" ? : 
>> *tcpdump -i ens192 port 161 -l | grep   xx.xx.xx.xx*
>> dropped privs to tcpdump
>> tcpdump: verbose output suppressed, use -v[v]... for full protocol decode
>> listening on ens192, link-type EN10MB (Ethernet), snapshot length 262144 
>> bytes
>> 10:48:02.349225 IP* prometheus01.com.54725 >   xx.xx.xx.xx  .snmp*:  F=r 
>> U="" E= C="" GetRequest(14)
>> 10:48:02.356737 IP *xx.xx.xx.xx.snmp > prometheus01.com.54725*:  F= U="" 
>> E=_80_00_00_09_03_00_68_e5_9e_b2_94_80 C="" Report(33) 
>>  S:snmpUsmMIB.usmMIBObjects.usmStats.usmStatsUnknownEngineIDs.0=1140991
>> 10:48:02.356932 IP *prometheus01.com.54725 >   xx.xx.xx.xx  .snmp*: 
>>  F=apr U="user" [!scoped 
>> PDU]a3_f0_93_62_b2_02_47_2b_41_f5_a2_bc_16_97_ef_9f_2b_1c_bd_2e_5c_7b_d8_75_84_0a_de_bd_ff_02_49_dc_7c_2e_2d_3b_13_0f_fb_ea_e5_98_76_5e_b8_fb
>> 10:48:02.365440 IP *xx.xx.xx.xx.snmp > prometheus01.com.54725*:  F=ap 
>> U="user" [!scoped 
>> PDU]0e_b5_6c_00_23_61_81_8c_82_2e_44_75_78_1f_54_5b_22_dc_fe_51_19_2e_1b_40_62_16_41_05_89_f0_d6_43_5d_af_97_25_1e_66_60_6b_bc_61_55_8f_bd_31_76_4b_62_ca_a8_77_26_fc_f8_e8_35_4f_77_9f_b7_25_6e_1d_7f_06_27_07_3e_bc_04_ee_13_d2_d3_43_ef_6f_04_fd_88_03_bb_37_f9_fe_75_9e_0b_c5_99_38_5d_64_af_d1_67_35_3c_99_ff_7b_cc_92_2d_67_10_13_11_3b_f5_85_bd_77_f2_7d_19_67_e8_7d_92_e5_9c_cd_ba_86_eb_d3_23_81_d0_09_e9_be_82_58_6a_e9_b3_c4_1a_78_09_1e_44_bb_f7_fd_23_ed_4c_14_23_f1_83_63_55_aa_b1_c7_ce_7d_b5_94_c9_e4_1a_f3_d9_42_dd_19_24_69_13_
>> Le mardi 16 avril 2024 à 00:24:54 UTC+2, Nicolas a écrit :
>>
>>> I think i found something. It's the mib of SNMPv2-MIB : 1.3.6.1.2.1.1 
>>> which dosen't work fine in the generator.
>>> If I'm more precise and give the oid 1.2.6.2.1.1.1 it works for example.
>>> The other oids I put next 
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> *    - 1.3.6.1.2.1.2.2    - 1.3.6.1.2.1.31.1.1    - 
>>> 1.3.6.1.4.1.9.9.109.1.1.1.1.8    - 1.3.6.1.4.1.9.9.13.1.4    - 
>>> 1.3.6.1.4.1.9.9.13.1.5    - 1.3.6.1.4.1.9.9.48.1.1.1.5    - 
>>> 1.3.6.1.4.1.9.9.48.1.1.1.6    - 1.3.6.1.4.1.9.9.68.1.2.2.1.2*
>>>  work without a hitch.
>>>
>>>
>>>
>>> Le lundi 15 avril 2024 à 23:12:18 UTC+2, Nicolas a écrit :
>>>
>>>> Hi Ben,
>>>> Here the debug log, but they are strange too because with an snmwalk 
>>>> everything is fine.
>>>>
>>>> *debug log *: 
>>>> *Apr 15 22:56:20 prometheus01 snmp_exporter[16444]: 
>>>> ts=2024-04-15T20:56:20.905Z caller=collector.go:393 level=info 
>>>> auth=cisco_v3 target=* *xx.xx.xx.xx*  
>>>> * module=arte_mib msg="Error scraping target" err="error walking target 
>>>> xx.xx.xx.xx: request timeout (after 3 retries)"Apr 15 22:56:20 
>>>> prometheus01 
>>>> snmp_exporter[16444]: ts=2024-04-15T20:56:20.905Z caller=collector.go:464 
>>>> level=debug auth=cisco_v3 target=* *xx.xx.xx.xx*  
>>>> * module=arte_mib msg="Finished scrape" duration_seconds=20.03805335Apr 
>>>> 15 22:56:21 prometheus01 snmp_exporter[16444]: ts=2024-04-15T20:56:21.907Z 
>>>> caller=collector.go:393 level=info auth=cisco_v3 target=* *yy.yy.yy.yy*
>>>>   
>>>> * module=arte_mib msg="Error scraping target" err="error walking target 
>>>> yy.yy.yy.yy: request timeout (after 3 retries)"Apr 15 22:56:21 
>>>> prometheus01 
>>>> snmp_exporter[16444]: ts=2024-04-15T20:56:21.907Z caller=collector.go:464 
>>>> level=debug auth=cisco_v3 target=* *yy.yy.yy.yy*  
>>>>
>>>> * module=arte_mib msg="Finished scrape" 
>>>> duration_seconds=20.083473958Apr 15 22:56:22 prometheus01 
>>>> snmp_exporter[16444]: ts=2024-04-15T20:56:22.869Z caller=collector.go:460 
>>>> level=debug auth=cisco_v3 target=ww.ww.ww.ww module=arte_mib msg="Starting 
>>>> scrape"Apr 15 22:56:22 prometheus01 snmp_exporter[16444]: 
>>>> ts=2024-04-15T20:56:22.869Z caller=collector.go:214 level=debug 
>>>> auth=cisco_v3 target=* *ww.ww.ww.ww*  
>>>> *module=arte_mib msg="Walking subtree" oid=1.3.6.1.2.1.1Apr 15 22:56:27 
>>>> prometheus01 snmp_exporter[16444]: ts=2024-04-15T20:56:27.142Z 
>>>> caller=collector.go:393 level=info auth=cisco_v3 target=zz.zz.zz.zz 
>>>> module=arte_mib msg="Error scraping target" err="error walking target *
>>>> * zz.zz.zz.zz  *
>>>> *: request timeout (after 3 retries)"Apr 15 22:56:27 prometheus01 
>>>> snmp_exporter[16444]: ts=2024-04-15T20:56:27.142Z caller=collector.go:464 
>>>> level=debug auth=cisco_v3 target=* *zz.zz.zz.zz*  * module=arte_mib 
>>>> msg="Finished scrape" duration_seconds=20.075515731*
>>>>
>>>> *snmpwalk :* 
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> *SNMPv2-MIB::sysDescr.0 = STRING: Cisco IOS Software [Cupertino], 
>>>> Catalyst L3 Switch Software (CAT9K_IOSXE), Version 17.9.4, RELEASE 
>>>> SOFTWARE 
>>>> (fc5)Technical Support: http://www.cisco.com/techsupport 
>>>> <http://www.cisco.com/techsupport>Copyright (c) 1986-2023 by Cisco 
>>>> Systems, 
>>>> Inc.Compiled Wed 26-Jul-23 10:26 by mcpreSNMPv2-MIB::sysObjectID.0 = OID: 
>>>> SNMPv2-SMI::enterprises.9.1.2494DISMAN-EVENT-MIB::sysUpTimeInstance = 
>>>> Timeticks: (235735378) 27 days, 6:49:13.78SNMPv2-MIB::sysContact.0 = 
>>>> STRING:SNMPv2-MIB::sysName.0 = STRING: swro-arte-strg-data-1.net.com 
>>>> <http://swro-arte-strg-data-1.net.globecast.com/>SNMPv2-MIB::sysLocation.0 
>>>> = STRING: STRGSNMPv2-MIB::sysServices.0 = INTEGER: 
>>>> 6SNMPv2-MIB::sysORLastChange.0 = Timeticks: (0) 
>>>> 0:00:00.00SNMPv2-MIB::sysORID.1 = OID: 
>>>> SNMPv2-SMI::enterprises.9.7.129SNMPv2-MIB::sysORID.2 = OID: 
>>>> SNMPv2-SMI::enterprises.9.7.115SNMPv2-MIB::sysORID.3 = OID: 
>>>> SNMPv2-SMI::enterprises.9.7.265SNMPv2-MIB::sysORID.4 = OID: 
>>>> SNMPv2-SMI::enterprises.9.7.112SNMPv2-MIB::sysORID.5 = OID: 
>>>> SNMPv2-SMI::enterprises.9.7.106SNMPv2-MIB::sysORID.6 = OID: 
>>>> SNMPv2-SMI::enterprises.9.7.582*
>>>> ...
>>>>
>>>> The snmpwalk response is instantaneous, I don't think it's a 
>>>> scrape_interval and timeout problem. In fact, I've even increased the 
>>>> interval to 1 minute and it doesn't change a thing.
>>>>
>>>> I also use tcpdump to see the communication between my equipments and 
>>>> prometheus and everything seems fine :
>>>> *[~]# tcpdump -i ens192 port 161*
>>>>
>>>>
>>>>
>>>> *22:43:47.138346 IP prometheus01.com <http://prometheus01.com/>.44170 
>>>> > swro-arte-strg-data-2.net.com 
>>>> <http://swro-arte-strg-data-2.net.com/>.snmp:  F=r U="" E= C="" 
>>>> GetRequest(14)22:43:47.154121 IP swro-arte-strg-data-2.net.com 
>>>> <http://swro-arte-strg-data-2.net.com/>.snmp > prometheus01.com 
>>>> <http://prometheus01.com/>.44170:  F= U="" 
>>>> E=_80_00_00_09_03_00_68_e5_9e_a4_00_00 C="" Report(33) 
>>>>  
>>>> S:snmpUsmMIB.usmMIBObjects.usmStats.usmStatsUnknownEngineIDs.0=71669222:43:47.204598
>>>>  
>>>> IP prometheus01.com <http://prometheus01.com/>.44170 
>>>> > swro-arte-strg-data-2.net.com 
>>>> <http://swro-arte-strg-data-2.net.com/>.snmp:  F=apr U="supserver" 
>>>> [!scoped 
>>>> PDU]9d_5d_4e_0c_1f_26_92_e6_a6_65_0c_3a_04_b0_8e_f7_66_7d_18_97_3f_5d_84_e2_04....*
>>>>
>>>>
>>>>
>>>> *......80 packets captured85 packets received by filter0 packets 
>>>> dropped by kernel*
>>>>
>>>> Le lundi 15 avril 2024 à 22:41:24 UTC+2, Ben Kochie a écrit :
>>>>
>>>>> If you use `snmp_exporter --log.level=debug`, what do the logs say?
>>>>>
>>>>> On Mon, Apr 15, 2024 at 10:38 PM Nicolas <[email protected]> 
>>>>> wrote:
>>>>>
>>>>>> Hello, 
>>>>>> I have a strange error and I hope you can help me, or maybe there is 
>>>>>> a problem with the snmp_exporter generator in the latest version.
>>>>>>
>>>>>> I'm using snmp_exporter version 0.25.0 and prometheus 
>>>>>> My generator.yml file looks like this: 
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> *auths:  cisco_v3:    security_level: authPriv    username: 
>>>>>> secret_name    password: secret    auth_protocol: SHA    priv_protocol: 
>>>>>> AES    priv_password: secret    version: 3modules:  arte_mib:    walk:   
>>>>>>  - 
>>>>>> 1.3.6.1.2.1.1'    - 1.3.6.1.2.1.2.2    - 1.3.6.1.2.1.31.1.1    - 
>>>>>> 1.3.6.1.4.1.9.9.109.1.1.1.1.8    - 1.3.6.1.4.1.9.9.13.1.4    - 
>>>>>> 1.3.6.1.4.1.9.9.13.1.5    - 1.3.6.1.4.1.9.9.48.1.1.1.5    - 
>>>>>> 1.3.6.1.4.1.9.9.48.1.1.1.6    - 1.3.6.1.4.1.9.9.68.1.2.2.1.2*
>>>>>>
>>>>>> I generate my snmp.yml file without error: 
>>>>>>
>>>>>>
>>>>>>
>>>>>> *ts=2024-04-15T20:29:38.537Z caller=net_snmp.go:175 level=info 
>>>>>> msg="Loading MIBs" from=/usr/share/snmp/mibs/ts=2024-04-15T20:29:38.577Z 
>>>>>> caller=main.go:53 level=info msg="Generating config for module" 
>>>>>> module=arte_mibts=2024-04-15T20:29:38.580Z caller=main.go:68 level=info 
>>>>>> msg="Generated metrics" module=arte_mib 
>>>>>> metrics=64ts=2024-04-15T20:29:38.585Z caller=main.go:93 level=info 
>>>>>> msg="Config written" 
>>>>>> file=/etc/prometheus/snmp_generator/snmp_exporter-0.25.0/generator/snmp.yml*
>>>>>>
>>>>>> And when I push it in my prometheus (conf like this)
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> *  - job_name: 'arte_snmp'    scrape_interval: 1m    scrape_timeout: 
>>>>>> 50s    file_sd_configs:      - files:        - 
>>>>>> '/etc/prometheus/targets/arte.json'    metrics_path: /snmp    params:    
>>>>>>   
>>>>>> auth: [cisco_v3]      module: [arte_mib]    relabel_configs:      - 
>>>>>> source_labels: [__address__]        target_label: instance      - 
>>>>>> source_labels: [__address__]        target_label: __param_target      - 
>>>>>> source_labels: [module]        target_label: __param_module      - 
>>>>>> target_label: __address__        replacement: 127.0.0.1:9116 
>>>>>> <http://127.0.0.1:9116>  *
>>>>>> I get a server returned HTTP status 500 Internal Server Error
>>>>>> [image: 500.PNG]
>>>>>>
>>>>>>
>>>>>> Note that if, for example, I use the if_mib module and take the 
>>>>>> snmp.yml provided in the snmp_exporter, I get no error and my servers 
>>>>>> appear to be UP.
>>>>>>
>>>>>> Thanks for your help
>>>>>>
>>>>>> -- 
>>>>>> You received this message because you are subscribed to the Google 
>>>>>> Groups "Prometheus Users" group.
>>>>>> To unsubscribe from this group and stop receiving emails from it, 
>>>>>> send an email to [email protected].
>>>>>> To view this discussion on the web visit 
>>>>>> https://groups.google.com/d/msgid/prometheus-users/711dd213-92de-4abb-911c-883c0e4535edn%40googlegroups.com
>>>>>>  
>>>>>> <https://groups.google.com/d/msgid/prometheus-users/711dd213-92de-4abb-911c-883c0e4535edn%40googlegroups.com?utm_medium=email&utm_source=footer>
>>>>>> .
>>>>>>
>>>>> -- 
>> You received this message because you are subscribed to the Google Groups 
>> "Prometheus Users" group.
>> To unsubscribe from this group and stop receiving emails from it, send an 
>> email to [email protected].
>>
> To view this discussion on the web visit 
>> https://groups.google.com/d/msgid/prometheus-users/d7f8ebd2-9205-4d8b-970c-eeb8ff15fccen%40googlegroups.com
>>  
>> <https://groups.google.com/d/msgid/prometheus-users/d7f8ebd2-9205-4d8b-970c-eeb8ff15fccen%40googlegroups.com?utm_medium=email&utm_source=footer>
>> .
>>
>

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