ngraham added a comment.

  Again, I think this is a "the user doesn't feel in control" issue. If a 
feature of the software cannot automatically anticipate and meet user needs 
with 100% reliability, then the user must be provided with a method to 
self-serve for the cases where the software 's automatic behaviors are 
insufficient.
  
  In theory, refreshing upon open and every 15 seconds after that should be 
sufficient. But if for some reason it's not, then without a refresh button, the 
user doesn't feel in control and loses confidence in your software, and then 
they get upset and start filing nitpicky bugs and complaining on Reddit.
  
  Again, we went through the exact same thing in Discover. We made the same 
arguments. We explained the same things to our users. In the end we wound up 
giving them a button anyway and the complaints immediately stopped, as though 
flicking a switch.

REPOSITORY
  R116 Plasma Network Management Applet

REVISION DETAIL
  https://phabricator.kde.org/D18621

To: vpilo, #vdg, #plasma, jgrulich, ngraham
Cc: alexeymin, plasma-devel, jraleigh, GB_2, ragreen, Pitel, ZrenBot, 
lesliezhai, ali-mohamed, jensreuterberg, abetts, sebas, apol, mart

Reply via email to