On Tuesday, March 11, 2014 09:41:35 Jos Poortvliet wrote: > On Monday 10 March 2014 20:10:48 Sebastian Kügler wrote: > > On Monday, March 10, 2014 18:11:28 Thomas Pfeiffer wrote: > > > On 09.03.2014 14:13, Luca Beltrame wrote: > > > > > > > > > Great idea! > > > Maybe this would be a good opportunity to try out a new alpha/beta > > > testing process? > > > Instead of asking people to directly open bugs, we might ask them to go > > > to the forum, see whether a thread about a similar issue already exists > > > and if not, create one. Then people in the forum could try to collect > > > further information together with the testers and then our team opens > > > bugs when they have enough information for a useful report. > > > I think this may lead to a much better "signal-to-noise ratio" than > > > people flooding bugzilla directly. > > > What do you think? > > > > > > > > I think that this would increase overhead dramatically. We'd have to ask > > all the same questions that are nicely encoded in bugzilla's forms for the > > user, and hunt down more detail information. > > > > > > > > This is actually what the UNCONFIRMED -> NEW distinction in bugzilla is > > for. > > On the other hand, it would be *other people* doing most of the asking > while it is usually the developers triaging the bugs, right? > > Not saying what's better either way and the forums don't work for everybody > but perhaps it is worth a shot...
It could make sense the other way round: Someone goes over the forum regularly and looks for problems users tell about that haven't been reported, and then asks them to file a bug in bugzilla. -- sebas http://www.kde.org | http://vizZzion.org | GPG Key ID: 9119 0EF9 _______________________________________________ Plasma-devel mailing list Plasma-devel@kde.org https://mail.kde.org/mailman/listinfo/plasma-devel
