Hi,
There could be many reasons , sharing most common ones: 1. Typo errors ie case sensitive 2. Password change errors 3. Incorrect username ,database name , port number 4. Configuration issues in hba file 5. Privilege issue 6. Server Not Restarted/Reloaded or full restart has not taken place for the server Sharing the psql command for ready reference psql -h <your_server_ip_or_hostname> -p <your_port> -U <your_username> -d <your_database_name> On 7/9/25 07:06, Jordan Adams wrote: > Hi Team, > > Hope this email finds you well, > > Apologies as I am unaware if this is the correct mailing address. > > I would however like to inquire about an issue currently being > experienced with Postgres with one of our external clients. > > When doing the setup and following the steps accordingly with regards to > adding the details for PostgreSQL Unicode ODBC Driver and testing, I run > into an error where it states the below. > > *note - I was provided with the username and password . > > "psql: FATAL: password authentication failed" Was that the complete message? Not something like: psql: error: connection to server at "localhost" (127.0.0.1), port 5482 failed: FATAL: password authentication failed for user "aklaver" Also provide: 1) Postgres version. 2) Client version. > > Please advise if assistance can be provided? > > > Kind Regards > > Jordan Adams > > IT Support > > iSquared Technologies (Pty) Ltd > > 021 671 5778 Thanks Dinesh Nair ________________________________ From: Jordan Adams <jor...@isquared.co.za> Sent: Wednesday, July 9, 2025 7:36 PM To: pgsql-gene...@postgresql.org <pgsql-gene...@postgresql.org> Subject: PostgresSQL Setup error You don't often get email from jor...@isquared.co.za. Learn why this is important<https://aka.ms/LearnAboutSenderIdentification> Caution: This email was sent from an external source. Please verify the sender’s identity before clicking links or opening attachments. Hi Team, Hope this email finds you well, Apologies as I am unaware if this is the correct mailing address. I would however like to inquire about an issue currently being experienced with Postgres with one of our external clients. When doing the setup and following the steps accordingly with regards to adding the details for PostgreSQL Unicode ODBC Driver and testing, I run into an error where it states the below. *note - I was provided with the username and password . "psql: FATAL: password authentication failed" Please advise if assistance can be provided? Kind Regards Jordan Adams IT Support iSquared Technologies (Pty) Ltd 021 671 5778 http://www.isquared.co.za<http://www.isquared.co.za/> 206 Main Road, Claremont, Cape Town 7708 Please send all support emails to supp...@isquared.co.za<mailto:supp...@isquared.co.za> and not to an engineer directly as they cannot respond to these emails. Please send all procurement requests to procurem...@isquared.co.za<mailto:procurem...@isquared.co.za> Thanks.
