Time to take your mouth "out of check" Bill. Keep us posted. Steve Larson Redondo Beach, California ----- Original Message ----- From: "William Robb" <[EMAIL PROTECTED]> To: "Pentax Discuss" <[EMAIL PROTECTED]> Sent: Wednesday, July 31, 2002 10:13 PM Subject: LX repair update
> My 3rd LX is still in the shop (PCI, Mississauga). They have had > it since the middle of May. > They have been telling me for the past couple of weeks it would > be shipped soon, and last Monday, they told me it would ship on > Wednesday. Since I hadn't received it on Monday, I decided to > call them, in case the box had perhaps gone astray (it would be > an overnight courier shipment). > The repair person apologized, and told me it had, in fact, been > shipped last Friday. > Since it is now Wednesday, and still no LX, I called Pentax > again today. After being bounced from parts to shipping, and > having them hang up on me a few times I finally connected with > the service manager. > Through all of this, I actually held my temper and my stupid > insulting mouth in check. No sense antagonizing them > unnecessarily. > I asked him to look into it, and find out what shipper they had > used, and to get me a tracking number. > He left a message on my answering machine saying that the camera > was not yet repaired, and they didn't even have the correct > parts yet to complete the job. > > So, I have now been lied to by the Pentax service department. > > I have to wonder if their next trick will be to decide they > cannot repair the thing at all, and rather than admit they are > in violation of Canadian consumer laws, they will just quietly > arrange to have the camera get lost in shipping. > Needless to say, I have to wonder if the Pentax Colorado people > from a couple of years back emigrated to Toronto. > Anyway, I needed to vent, and for a change, I am on topic. > William Robb > - > This message is from the Pentax-Discuss Mail List. To unsubscribe, > go to http://www.pdml.net and follow the directions. Don't forget to > visit the Pentax Users' Gallery at http://pug.komkon.org . - This message is from the Pentax-Discuss Mail List. To unsubscribe, go to http://www.pdml.net and follow the directions. Don't forget to visit the Pentax Users' Gallery at http://pug.komkon.org .
