Never, never "unsubscribe" by clicking the link for doing so contained in the spam email. That only lets them confirm that it is a live email address and is being read or at least monitored. They then sell than information.
Instead, you can block all emails from that address. Dan Matyola http://www.pentaxphotogallery.com/danieljmatyola On Thu, Jan 31, 2019 at 6:53 AM Igor PDML-StR <[email protected]> wrote: > > > It happened again: SPAM (aka UCE) from Adorama, despite being > unsubscribed. > > With very few exceptions, with all stores and services where I have > accounts, I immediately unsubscribe from all their spam-lists. > > This morning, I received a spam message from Adorama. Using the link > "Manage subscriptions" at the bottom of the message, I went to their > website and my account had the status "unsubscribed". > So, I called their customer service. > The representative who answered, told me: "You need to be unsubscribed on > our side too." > What?! > According to her, my preferences do not matter much. > > I spoke with the customer service (CS) supervisor, who did not confirm > that there is a separate preference, but he told me that there are two > accounts: (he failed to explain it clearly, here is the best I could > get from him:) one on their end and one that I see online. > He assured that I am now unsubscribed, and it was probably a glitch, > bla-bla-bla. But he gave no clear explanation why my choice on the account > didn't matter, and why there was a sudden change in the subscription. > > > The problem is that it has been a recurring issue with Adorama: > I had already received spam from them before, despite being unsubscribed. > And then I unsubscribed, and the spam stopped for a while. > > > > I have been having rather similar recurring problem with Adoramapix: > I started receiving spam from them in 2016, from which I > unsubscribed in July (2016). Then again, I started receiving spam in March > of 2017. I spoke with their CS manager in April of 2017, who assured me > that I was unsubscribed at that point again and it will stick. > > Lo and behold, in January of 2019, I started receiving their spam again. > I called and spoke with the same CS manager. Unlike the Adorama manager > this morning, he did not mumble the nonsense about a glitch. > He blamed it all on their marketing department, telling me that he has no > control over their actions, but he made sure that I was unsubscribed again. > Actually, with me on the phone, he walked (presumably) to their marketing > department and told them: "Please make sure this address is unsubscribed." > But he didn't ask: "Why did this customer became subscribed again after I > unsubscribed him?", or better yet, "Why the hell,...?" > > All these facts suggest that both Adorama and Adoramapix have unscrupulous > marketing departments that do not respect their customers. > I doubt it is done without the knowledge of AdoramaPix and Adorama upper > management. > > I stopped using Adoramapix a while ago because of the problems I had with > them in July of 2016. > I've made many purchases from Adorama over 22-year period (the most > recent in December). > > But, I have low respect for the companies who do not respect their > customers and their customers' preferences. > > > By the way, > Previously, I had a somewhat similar experience with B&H. When I > complained about that, they (Henry P. whom many PDMLers know, especially > Bill :-) ) were rather open about how the resubscription happens. > And they did eventually change their sneaky resubscription practice, > which I respect. > You can read that story from 2016 here: > > https://www.pentaxforums.com/forums/106-ask-b-h-photo/326729-b-h-keeps-re-subscribing-me-e-mail-newsletters.html > > > > Thanks for reading, and Caveat Emptor! > > Igor > > -- > PDML Pentax-Discuss Mail List > [email protected] > http://pdml.net/mailman/listinfo/pdml_pdml.net > to UNSUBSCRIBE from the PDML, please visit the link directly above and > follow the directions. > -- PDML Pentax-Discuss Mail List [email protected] http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
