They're human and make mistakes like everyone else.

The key is whether KEH stands behind their merchandise when something
defective arrives from KEH. In my dealings with them they always have &
treated me more than fairly.

They have the good reputation they have because they've earned it.

On 6/5/2015 12:48 PM, Jack Davis wrote:
I'm beginning to question the good things I'd been fed in the past
about Keh. I've never personally dealt with them. Probably a staffing
change.(?)

J

----- Original Message ----- From: "Stan Halpin"
<[email protected]> To: "Pentax-Discuss Mail List"
<[email protected]> Sent: Friday, June 5, 2015 7:26:31 AM Subject: Re:
Baffled by my 16-45/4

Long ago I bought an LX from KEH. It came all nicely securely packed,
nestled in a bunch of those plastic foam “peanuts.” Unfortunately
they did not put on a body cap nor put the camera in a plastic bag
and so the body was quite well filled with the foam peanuts. I sent
it back.

My one and only issue with KEH, with whom I have done much business
over the years.

stan

On Jun 4, 2015, at 7:33 PM, Igor PDML-StR <[email protected]>
wrote:

…

I've had one lens that came with a deffect from KEH (not working
AF). KEH paid for the shipping to them, repaired it and sent it
back to me at no additional cost to me.

...

Igor



Eric Weir Thu, 04 Jun 2015 15:35:31 -0700 wrote:

Picked up my 16-45/4 from KEH today, put it on the camera, and
I.m totally baffled. ...


--
Science - Questions we may never find answers for.
Religion - Answers we must never question.

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