Exactly! Tom C.
On Tue, Feb 2, 2010 at 8:56 AM, William Robb <[email protected]> wrote: > > ----- Original Message ----- From: "Tom C" > Subject: Re: Message from Henry Posner, Part I > > >> How can you be confident he lied? If I were the customer I may have >> *suspected* the advertised price or (PAIR) was mistake, but I also >> could have thought that this was a special deal and the retailer did >> indeed intend it. > > What does it matter if he lied about knowing what the adveetised price > should be? > How does this enter into anything? > > The fact that B&H lied about their pricing is much more germaine. > > Here's a scenario. > I don't know bugger all about stereo speakers. The last speakers I bought > were a set of Celestions back in the 1980s. > Apparently they are quite good, but I want something smaller now. > So I visit the B&H website to find a set of speakers that fits my price > range and is in a size range I can live with. > They have a set of speakers that is a known good brand, the size of the > boxes is right and the price is within my range, so I buy them. > > Then a couple of days later, B&H cancels the transaction and when I ask why > they call me a liar, and that the onus is on me to know that their pricing > is wrong. > How is their pricing my fault? When somone pushes the buy button, there > needs to be a presumption of good faith regadring the transaction. The > customer needs to know that the seller he is dealing with will act in good > faith, and will complete the transaction as advertised. > On eBay (for example) this is called a feedback system, and I distinctly > remember people on this very forum saying they wouldn't deal with a seller > who had less than perfect feedback. > In this instance, we have Reseller Ratings, which appears to be in B&H > Photo's pocket, in that they will take down negative feedback at B&H's > request. > > So, we now have B&H Photo who come off looking like a bunch of lying > scumbags, and a ratings company that is supposed to help customers avoid > companies that do precisely what B&H did allow themselves to be compromised > as well. > This may be more ado than it rates, but B&H has acted with an appalling lack > of integrity, and then compounded it by having their attack dog Posner bark > at the customer for taking umbrage with their dishonest business practice. > > William Robb > > > -- > PDML Pentax-Discuss Mail List > [email protected] > http://pdml.net/mailman/listinfo/pdml_pdml.net > to UNSUBSCRIBE from the PDML, please visit the link directly above and > follow the directions. > -- PDML Pentax-Discuss Mail List [email protected] http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
