Boris,
Ghm, I am rather relaxed - and not very emotional about this case. If I were that poor customer, - I would have been very emotional. I was just surprised by the faulty logic. Everybody makes mistakes (even I do :-) ). But it is the attitude that matters when the mistakes happen. > notably, I don't shop that much as you might be doing. I shop more than I buy. :-) (luckily, I guess) Igor Fri Jan 29 11:54:38 CST 2010 Boris Liberman wrote: Igor, I am thinking that you're being a little bit over emotional here. Here is an example for you. I just visited B&H last week (may be more about it in my blog or here on the list). The web site clearly mentioned that O-ME3 v/f magnifier was in stock. So I ordered it along with two more items I thought I would buy this time. At the counter it became apparent that it was in stock but some place in Brooklyn, not on this very location. I was offered a number of options but I could accept none of them because I was leaving in a few hours. I could have created a scandal and shouted but it wouldn't help me, 'cause the darn thing wasn't there. So I bought two out of three items on my list and went on my way. I do agree with you that "subject to change without notice" argument is Stupid. My understanding that it was always meant as the lower back protection, which is basically what's happening here. But, heck, this is big business, they can sustain $40 (or whatever) loss and treat this customer (you) in such a way that you would return and spend many times over the sum in dispute. As for hiding the prices from the web catalog pages... It is inconvenient, but I don't give too much important to that. Though, notably, I don't shop that much as you might be doing. Just my cents... Boris -- PDML Pentax-Discuss Mail List [email protected] http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
