On Sat, Oct 28, 2006 at 09:08:28AM -0700, Shel Belinkoff wrote: > > Here in my area there are a number of retail shops that are pure winners. > One thing that all have in common is that the owners are on the premises > all or most of the working day. They are able to answer questions and > explain products and services if the sales staff can't. But more > important, they set a tone and an example. As long as the owner is > dedicated to service, those stores will thrive.
There are quite a few of those in this area, too. One is run by a guy from Lebanon. Another by a gentleman from Iran. Plus there are a couple of stores run by Indians, and one Pakistani. -- PDML Pentax-Discuss Mail List [email protected] http://pdml.net/mailman/listinfo/pdml_pdml.net

