The sticker was exactly what I sent them, and it says "Pentax 16-45" right on it. I'll phone them Monday.
--- Jim King <[EMAIL PROTECTED]> wrote: > Rick: > > I had a similar experience with my Pentax lens > rebate being denied so > I called the customer service folks at the Express > Group Rebate > Service Center (not Pentax) about it. They > explained that I had send > in the wrong UPC - the one they required was the UPC > sticker which > was on top of the UPC printed on the carton. I sent > this to them and > finally received the rebate. Since then I have > gotten two more lens > rebates from them with no problems. > > The requirement for the *sticker* UPC code, not the > printed one from > the carton, is not explained anywhere in the > directions. Scam? > Maybe, maybe not, but I'm sure that a percentage of > applicants give > up in disgust when their initial submission is > denied. The irony is > that they probably blame Pentax rather than the > fulfillment company > and any marketing benefit to Pentax from the > promotion is lost. Why > can't the sponsoring companies see that this kind > of negative > publicity harms them and do something about it? > Costco is one > company that does it right - you get a rebate form/ > receipt when you > pay for the item and only have to fill out your name > and address and > send it in - no additional sales receipt or UPC is > required. > > Regards, Jim > > http://www.photo.net/photos/RickW __________________________________________________ Do You Yahoo!? Tired of spam? Yahoo! Mail has the best spam protection around http://mail.yahoo.com
