On Saturday, August 20, 2005, at 10:42 AM, [EMAIL PROTECTED] wrote:
I suspect you had a rare occurrence of a mess up. (Politer term than
what I
would normally use. :-)) Which can happen to any company.
Whatever. I like them. They are usually a few bucks cheaper than B&H.
Speaking again from the perspective of a photo magazine, we always had
the smallest number of complaints about Adorama and B & H of the NYC
mailorder guys. If all of our advertisers had been like them we
wouldn't have needed a full-time customer service person. And if all
our advertisers had been like KEH we wouldn't have needed a customer
service person at all!
Bob