Been there, done that with Jessops.  Never again...

I feel your pain!

> -----Original Message-----
> From: Peter Jordan [mailto:[EMAIL PROTECTED] 
> Sent: 19 December 2003 23:15
> To: [EMAIL PROTECTED]
> Subject: OT: Lousy Printing
> 
> 
> I had a sad task to carry out last week.
> 
> My neighbours 20 year old daughter was killed in a car crash 
> and I was asked to scan and copy a bunch of snapshots so that 
> other family members could have copies.
> 
> The raw material was not good, a bunch of decidedly average 
> P&S shots with every conceivable photographic fault. I 
> scanned them and did the best I could in Photoshop and ended 
> with 60 odd half decent files. I didn't have the time to 
> print them myself so I used Jessops, the major UK 
> photographic high street retailer who had a local branch with 
> a photo lab in store.
> 
> I gave them my CD, and 3 days later couldn't believe what I got back.
> 
> For a start, they'd clearly put the files through some sort 
> of contrast enhancing filter before printing them. I could 
> not believe how badly they'd wound up the contrast, turned 
> huge swathes pitch black and burnt out pale areas. I ran a 
> few of the files on my printer tonight and the difference was 
> unbelievable. A 5 year old �120 Epson was producing prints 
> that looked as if they'd been printed properly, whereas a lab 
> set up costing thousands had produced something that looked 
> like someone's first attempt at Cibachrome printing.
> 
> As if that wasn't bad enough, the cropping was unbelievable. 
> all the files had been cropped to some extent.  Some had been 
> cropped ever so slightly, but others seem to have lost 30% of 
> their area. The "best" was a head and shoulder shot. There 
> was clear space above the head in the file, but the print 
> stopped just above the chest.
> 
> I now have two things to do tomorrow, firstly off to Jessops 
> to physically insert the photos into the minilab operator, 
> then back home to do the job myself.
> 
> The moral is, if you want a job doing properly, do it yourself.
> 
> Peter
> 
> 

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