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I opened the file -- all 135 pages of it -- in Acrobat 6.x and it viewed
fine.

I did notice, however, that it was saved as a version 1.5 PDF. This may make
it difficult for people with AB/Reader 4.x or 5.x to view it. Try changing
the compatibility to version 1.3 and see if you have the same problem.

Rich 

-----Original Message-----
From: On Behalf Of Morash, Bet
Sent: Wednesday, April 07, 2004 10:58 AM
To: [EMAIL PROTECTED]
Subject: [PDF-Forms] Creation VS Reading

Using Adobe Acrobat 6.0.1, I converted 14 Word and Excel documents that
included graphs and images into individual PDFs.  The documents were then
merged together to make a single PDF which I added bookmarks to.
When I viewed and tested the document in 6.0.1 everything was perfect --
pages, and bookmarks.  I then posted the document onto our Internet site.

Today I received some calls from my clients indicating some of the pages
were missing from the website PDF.  I opened that PDF (at
http://www.london.ca/Council/Budgets/2004/2004_Council_Approved_Budget.pdf)
and found no problems, but my client insisted there major errors.
So I went to a couple co-worker's stations -- one has Acrobat 5.0 and the
other has Approval 5.0 -- and sure enough, a number of pages were missing
(actually 'blacked-out') and a few bookmarks were linked to the wrong page.
One thing I noticed when I opened the file on their stations was an Acrobat
message that begins "some features may not work"
popped up.

The curious part of this whole thing is, yesterday the same clients, looked
at the same file, using the same readers and everything was perfect (insert
musical theme from the Twilight Zone)!  They even gave their full approval.
The only thing I can see that is different is...the web browser is involved.


Has anyone run into this problem?  Where do I begin looking for a solution?

=================
Bet Morash
Forms & Web Administration
Technology Services Division
City of London
Suite 600
380 Wellington Street
London ON  Canada N6A 5B5   
Office:  519.661.4682
Fax:  519.661.5985
Web site:  http://london.ca

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