The active sync troubleshooter is here: http://support.microsoft.com/default.aspx/activesync Has this device ever worked before?
Dale E. Heltzer wrote:
I would like to put my Contacts and Favorites on my Dell 8200 desktop to my (Sprint) PPC-6700. When I connect the PPC via USB to the PC, it connects, ActiveSync comes up on the PC, it *says "Synchronizing," ... But nothing is moved. I try Tools/Options, but it is "unavailable." I successfully installed Voice Command, and a screenreader on the PPC, so *some things are possible. Any solutions? Thanks. --- Dale E. Heltzer
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