On 11/05/2011 09:23 AM, Steven D'Aprano wrote:

It is common sense really: before pressing Send, consider how your email
will appear to the recipient. Will it make sense? Can they understand
what you are responding to? Do they have to scroll through 20 pages of
quoted text to see your reply?

Another thing which should be automatic is to proofread your email before sending it. Are there any spelling errors? Have you used the wrong form of a word, i.e., using their where there belongs? Are there any known grammar or punctuation slipups? Not that I'm accusing you, Steven, of anything, just adding my own two cents (adjusted for inflation) to your excellent post.

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