Hi community,
we use PackageFence version 11 and authenticate to the CaptivePortal against
RADIUS on a Windows Server 2016 (AD). Everything worked fine and we have not
made any changes. Since about 1 week the login to the Captive Portal is no
longer possible. After logging in, the user gets this message:
"Unable to validate credentials at the moment"
On the RADUIS server, the login attempt appears in the log and is also approved
there. I have analyzed the network traffic with Wireshark and everything works
fine:
18 23.041211 1xx.xxx.xxx.2 1xx.xxx.xxx.13 RADIUS 98
Access-Request id=157
19 23.047808 1xx.xxx.xxx.13 1xx.xxx.xxx.2 RADIUS 162
Access-Accept id=157
At the PacketFence I used
/usr/local/pf/bin/pftest authentication KNOWN_USER KNOWN_PASS
and the correct authentication source is also resolved, but the same error
message appears:
Authenticating against 'RADIUS_PIR-DC01' in context 'portal'
Authentication FAILED against RADIUS_PIR-DC01 (Unable to validate credentials
at the moment) <--- same error as on WebUI
Matched against RADIUS_PIR-DC01 for 'authentication' rule Default_Settings
set_role : default
set_access_duration : 12h
Did not match against RADIUS_PIR-DC01 for 'administration' rules
How can I solve the problem or better narrow it down? Does anyone have a good
idea?
best regards
mit besten Grüßen
Ronald Zestermann
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