Hello,

Is the PFDNS started properly on your 2nd server?

Thanks,

Ludovic Zammit
Product Support Engineer Principal Lead

Cell: +1.613.670.8432
Akamai Technologies - Inverse
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> On May 31, 2023, at 10:33 AM, Renato Pereira 
> <[email protected]> wrote:
> 
> Hi Zammit,
> 
> I found out the possible cause, the token API responds quickly, but the 
> status API (example: api/v1/service/pfdns/status) takes 1 minute
> 
> <image.png>
> 
> <image.png>
> 
> My deploy is:
> 
> Cluster 1:
>  node 1 - Good
>  node 2 - Problem
>  node 3 - Good
> Cluster 2:
>  node 1 - Good
>  node 2 - Good
> 
> Do you have any ideia how I fix this problem? (I restated the VM, the service 
> but without success)?
> De: Renato Pereira <[email protected] 
> <mailto:[email protected]>>
> Enviado: quarta-feira, 24 de maio de 2023 14:18
> Para: Zammit, Ludovic <[email protected]>; 
> [email protected] 
> <[email protected]>
> Assunto: RE: [PacketFence-users] Service node error
>  
> Hi Ludovic,
> 
> Yes my cluster is layer 3, I not found any problem with port TCP 9999 
> connection between serves.
> 
> I tried the connection via postman and get answer of other APIs but the 
> /services/cluster_status not work (none server) other APIs work, do you know 
> if this API in this correct?
> 
> https://www.packetfence.org/doc/api/#/
> 
> Regards,
> 
> 
> De: Zammit, Ludovic
> Enviadas: Quarta-feira, 24 de Mai de 2023 10:16
> Para: [email protected]
> Cc: Renato Pereira
> Assunto: Re: [PacketFence-users] Service node error
> 
> Hello Renato,
> 
> PF relies on the API service to pull the services status on the other server.
> 
> Make sure all services are up on running with:
> 
> /usr/local/pf/bin/pfcmd service pf status
> 
> If you have a layer 3 cluster, make sure the API is not filtered, I think it 
> uses the port 9999 TCP.
> 
> Thanks,
> 
> 
> 
> Ludovic Zammit
> Product Support Engineer Principal Lead
> 
> Cell: +1.613.670.8432
> Akamai Technologies - Inverse
> 145 Broadway
> Cambridge, MA 02142
> Connect with Us:       <https://community.akamai.com/>  
> <http://blogs.akamai.com/>  
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> 
>> On May 23, 2023, at 9:33 PM, Renato Pereira via PacketFence-users 
>> <[email protected]> wrote:
>> 
>> Hi list,
>> 
>> There are one node in the my cluster (5 nodes) that dont load service status:
>> 
>> <image.png>
>> 
>> None service show status, if  I configuredanything that need restart service 
>> I need run via CLI.
>> 
>> Does anyone have any ideas on how to solve or analyze this problem?
>> _______________________________________________
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