Hello,

what a surprise ... , it´s not like always.

On my side to troubleshoot that, i use a mac to connect to the phone and
check the console log.
Also i am doing a network capture on the PacketFence side (filter the ip
address of the device) and see if there is any traffic coming from the
device.

It can be the CA who sign the certificate is not in the certificate store
of the device, certificate validity issues, a network configuration issue...

Regards
Fabrice


Le jeu. 16 sept. 2021 à 08:08, Zestermann, Ronald via PacketFence-users <
[email protected]> a écrit :

> Hello,
>
>
>
> we use the captive portal for access to an open WLAN. We have an official
> certificate from Swisssign and the chain of certificates as well as the
> certificate are valid.
>
>
>
> Windows 10 clients have no problems. Apple devices with iOS 12.5.4 also
> work without problems. Unfortunately, Apple devices with iOS 14 do not
> work. These devices are not forwarded to the portal page.
>
>
>
> What can that be? How can I further isolate the error?
>
>
>
>
>
>
>
> mit besten Grüßen
>
>
>
> Ronald Zestermann
>
>
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>
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