Jeff,

Doesn't appear to be national now.  We had problems with our CLink MPLS across 
WA, OR, CA, TX, and WI yesterday.  It probably started (for us) around 
1400-1430 UTC 08/22/19.  We noticed by 1800-1900 UTC yesterday the circuits we 
tested were working.  We didn't reactivate any of them fully until this morning 
because we had had no responses to our ticket.
Also yesterday on the outage map most major cities across the country were a 
lighter orange for CLink.  Today its primarily the Central US vertical line 
(OK, KS, NB, IO, IL, MN).
This only affected our MPLS circuits, no IP or voice services.  We also have 
not received any reason on our tickets.

Hope that helps.

Brian

________________________________
From: Outages <[email protected]> on behalf of Jeffrey Ollie via 
Outages <[email protected]>
Sent: Friday, August 23, 2019 8:56 AM
Cc: [email protected] ([email protected]) <[email protected]>
Subject: Re: [outages] CenturyLink Internet Outage in Iowa, possibly Nationally?

*** CASCADED EXTERNAL NOTES 23-Aug-2019 15:50:26 GMT From CASE: 16976512 - Event
The Transport NOC have dispatched Field Operations to two sites in Des Moines, 
IA and have taken light level readings indicating a suspected fiber issue is 
present.  Construction efforts in the area have been identified in the area, 
and Field Operations are dispatching to that area to further isolate the 
suspected damage.

On Fri, Aug 23, 2019 at 10:39 AM Jeffrey Ollie 
<[email protected]<mailto:[email protected]>> wrote:
I finally made it through the queue and was told that there's a possible fiber 
cut in the Altoona, Iowa area.

08/23/2019 15:30:46 GMT - The IP NOC is investigating an issue that is causing 
multiple routers to be isolated in Des Moines, IA that is impacting IP 
services.  Field Operations are on site and have advised that there is power to 
the site and no immediate issues observed with the equipment.  The Transport 
NOC is being engaged to investigate the transport portion of the network.

08/23/2019 15:18:36 GMT - On August 23, 2019 at 15:04 GMT, CenturyLink 
identified a service impact in Des Moines, IA. The NOC is engaged and 
investigating in order to isolate the cause. Please be advised that updates for 
this event will be relayed at a minimum of hourly unless otherwise noted. The 
information conveyed hereafter is associated to live troubleshooting efforts 
and details may evolve as the discovery process evolves through to service 
resolution, ticket closure, or post incident review.

On Fri, Aug 23, 2019 at 10:31 AM Joelle Maslak 
<[email protected]<mailto:[email protected]>> wrote:
Not national.  3356 and 209 are up in Denver.

On Fri, Aug 23, 2019 at 9:27 AM Jeffrey Ollie via Outages 
<[email protected]<mailto:[email protected]>> wrote:
Our CenturyLink services here in Iowa are down. Ethernet carriers are up, BGP 
sessions are up but we're not getting any BGP routes except 150 odd internal 
CenturyLink routes. Been waiting on hold with CL support for a while. Is anyone 
else seeing the same issue?

--
Jeff Ollie
The majestik møøse is one of the mäni interesting furry animals in Sweden.
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Jeff Ollie
The majestik møøse is one of the mäni interesting furry animals in Sweden.


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Jeff Ollie
The majestik møøse is one of the mäni interesting furry animals in Sweden.
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