Hello Meine,

Before I get into details, I am also Dutch, and have been involved in open source and communities for almost 10 years now. I can highly recommend to check out a Dutch site which is about Dutch community managers:

http://www.communitymanagers.nl/

Pay attention for their LinkedIn group. Those community managers are mostly working for commercial companies and manage a community around a brand. So not much of open source. But the responsibilities and tasks are very similar. So it could be interesting to get in touch with this group.

Other than that, I find these sites to be a great resource too:

http://thecommunitymanager.com/
http://www.feverbee.com/

Especially on feverbee you find a wealth of information about building and managing communities. Also about the community manager itself.

Last but not least, my personal favorite when it comes to open source and community management:

http://www.artofcommunityonline.org/

A free book from Jono Bacon, community manager at Ubuntu.

If you follow the above resources, you should find at least enough information, and hopefully also to answer some of your questions. I think you start in time, do not wait for the project to end, now that you are still in touch with your userbase and possible members of this community.

If you have further questions, feel free to ask. Happy to share my experience as far as that goes and is relevant to your case.

Regards Robin

On 30-6-2013 18:52, meine wrote:
hi,

I'm a member of the core team promoting Digital Awareness with one of the 
departments of the national government of the Netherlands. the projects we do 
get attention from all branches of the national government and serve as an 
example. within our department we have about 30 ambassadors promoting Digital 
Awareness at workfloor level. we give workshops for whatever department asks, 
use Yammer and (MS) sharepoint to share ideas, examples and documents. the core 
of our message is that this digital age has many chances for cooperating 
internally, with contractors and--my personal dream--growing towards a more 
open government in which the inhabitants of our country are served best and 
hopefully can participate in projects we do for _their_ well being. 'our' 
awareness focusses primarily on the possibilities, without losing eye on the 
threats.

in about a year our DA project will end, but the work has to go on. digital 
awareness and 'e-skills' is as important as regular reading and writing. top 
level agrees with that, but when the project formally ends, middle management 
and co-workers probably lose attention. non of our core team/ambassadors has a 
formalized position to do this, it runs beside regular tasks. also most of the 
ambassadors are not really _that_ active...

being an open source enthousiast myself, I'd like to ask you how I could set up 
and maintain a vivid community 'the open source way' to keep digital awareness 
alive? most Linux distros and OpenSource.com have Community Managers. how do 
they to their job? how do they foster people to voluntarily promote the shared 
cause? how do they get management approved solid ground under their feet?

any suggestions, readings, 'out-of-the-heart' etc appreciated!

TIA


--
LinkedIn: http://www.linkedin.com/in/robinmuilwijk/
Twitter :  @i_robin
Skype ID :  robin.muilwijk

Board member, eZ Publish Community Project Board : Open Source Advocate : 
Community Management : Social Media : Senior in IT (Healtcare) : Dad

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