Our chat logs are our baby pictures, our precious documents, our financial
records.  They are our love letters, our records of meeting our friends, our
graduation diplomas, our birth certificates,  our immunization records, our
green cards.

For an uninstall program to delete them is a good bit like your camera
software's uninstall program deleting every one of your wedding and baby and
family pictures. That some people might like exhaustively thorough
uninstalls doesn't make that the right thing to do.  People who are so
concerned with a thorough uninstall that they want the stuff they, their
friends, their business contacts and customers  created deleted can delete
it manually, apart from the uninstall program; people whose content is
destroyed permanently by an inaccurately worded uninstall routine have no
recourse.

Regardless of whether the uninstall program does or doesn't delete these
files, there is a separate matter that I am trying to bring to light, namely
the question of whether the files the uninstall program deletes are deleted
in such a fashion that they go into the operating system's "emergency backup
system", which for Windows XP,. is called the recycle bin.

I've made a jira issue about this:
https://jira.secondlife.com/browse/VWR-23594 , "Files deleted by
uninstallation should appear in the Recycle Bin or equivalent".
Please vote for if you like.

On Wed, Oct 27, 2010 at 9:45 AM, Kent Quirk (Q Linden) 
<q...@lindenlab.com>wrote:

> Au contraire. Some people get very upset when an installer leaves any files
> behind that were created by the program automatically, such as log files.
> It's simply not true that the uninstaller shouldn't remove anything in the
> profile -- I have worked at multiple companies where leaving behind any
> breadcrumbs (anything that wasn't created by File Save) after an uninstall
> was considered a major bug.
>
> Now I do think we can try do better; asking about deletion is on the
> Snowstorm backlog. Installers are always tricky and hard to test, and very
> often the uninstaller comes "for free" with writing the installer. It's also
> specialized, platform-specific code, sometimes in a strange language, so
> it's not easy to find devs who want to work on it.
>
> There's work going on right now that will probably affect this, and we'll
> make sure this is considered.
>
>    Q
>
>
> On Oct 27, 2010, at 7:08 AM, Argent Stonecutter wrote:
>
> > The uninstaller shouldn't remove ANYTHING in the user's profile, period.
> It's not being "unclear" by removing files in the user's profile when it
> removes files in the Program Files directory, it's simply doing the wrong
> thing. This has been an ongoing problem for years, I suspect there's a Jira
> about it.
>
>


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