On Sat, 19 Oct 2013, Edward Ned Harvey (openindiana) wrote:
I'm planning to build a ZFS storage server in the datacenter.
Mission critical storage for virtualization, requiring hardware
support, 24/7, 4hr, sameday onsite.
I thought I was going with silicon mechanics, and just learned, that
their 24/7 4hr sameday service is pointless - because they don't get
parts to you. You have to buy spare parts including memory and
whatever else, but if something like a motherboard or CPU dies, you
still have to ship it back to the depot.
My next thought is, obviously I can get some good hardware with good
support from oracle. But I'd like to know what other alternatives
there are.
Recommendations?
Using a whole hot-standby system (or at least a well-tested and burned
in standby system) may be best. If you purchase from the right vendor
you can likely get a reasonable price since the big-brand vendor
likely charges 2X or 3X the amount for the same thing.
Spare parts is likely second best, although they may charge more for
the spare parts than a whole system. The problem with spare parts is
that they may not work and the warranty expires while the parts are in
your care.
A support contract from Oracle may be reasonable but sometimes system
hardware does not fail cleanly and they may waste considerable time
trying to remotely diagnose the problem while your system is
misbehaving.
Bob
--
Bob Friesenhahn
[email protected], http://www.simplesystems.org/users/bfriesen/
GraphicsMagick Maintainer, http://www.GraphicsMagick.org/
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