The bandwidth with Comcast is ample. I would have them check on what (if any) terms they have on the voice lines. Vitelity can easily port out of Comcast (that's what I did). Vitelity also offers a failover so if your primary DIDs aren't registered for some reason, you can route to voicemail at Vitelity and/or failover to another phone number (in my case, my cell phone). I have had this arrangement both in Murfreesboro on Comcast business and in Franklin on residential Comcast for a good number of years now. if they have static IP, you can set up the end-user side of FreePBX to email the voicemail and/or access them with a web browser. It works well. I think the port out to Comcast for Vitelity is a 30-day process (mainly due to Comcast dragging it out). But since Vitelity has call termination in this areacode already, it is a certainty it can be done. The only issue might be with any Triple Play discount packaging. Vitelity also has a nice vFax service where you can port your fax number to them and then they receive faxes on your behalf and send them by email (avoiding the need to hit-n-miss fax over IP and/or T.38). You can even send out through the same mechanism from a PC or by web browser.
I don't work or represent them other than I have been satisfied with their service and support. FWIW, FreePBX Distro loads up and works well under vSphere, KVM and Xen/Xenserver. From: [email protected] [mailto:[email protected]] On Behalf Of Chris McQuistion Sent: Friday, March 07, 2014 1:58 PM To: nlug-talk Subject: Re: [nlug] Recommended PBX or hosted voice solution for small office? Mark, I talked to them this morning and found out that they do have Comcast for their broadband and Comcast is delivering their current phone service. I ~think~ it is being delivered via two RJ11's on the back of the Comcast modem/router/VoIP gateway and it is feeding a VERY old and rudimentary phone system. There are only 3 handsets in the office with basic voicemail and no ability to check their voicemail from off-site or forward calls or anything. On Thu, Mar 6, 2014 at 4:08 PM, Mark J. Bailey <[email protected]> wrote: Chris, Do they have broadband? You being an asterisk guy as well, I must say that I have had (so far) great results from the FreePBX Distro and the polycom phones (bought of eBay - never at retail $). I have used Vitelity for VOIP and they have been great (they are a Nerd Vittles favorite). Save for the occasional bandwidth/uptime issue, it has served me well. Not sure how it would do over DSL or slower, but as far as maintenance, the new FreePBX GUI is quite intuitive, and, once setup, I haven't had to do hardly squat for maintenance. I am using the Open Source Endpoint Manager, but Shmooze's $49 commercial Endpoint Manager module is very well done. You create the extension, choose the model, and the plug in the MacAddr. If you setup DHCP to use Opt 66 (assuming that's possible), it will even tell the phones where to provision from. Vitelity's rates are pretty decent too. I have looked at the other Asterisk packagings, and FreePBX Distro seems to have everything well covered. Elastix is changing to a new web GUI (of their own making) with the next major release, so I am very leery of them until I see where it goes. Anyways, my $0.02. From: [email protected] [mailto:[email protected]] On Behalf Of Chris McQuistion Sent: Thursday, March 06, 2014 3:27 PM To: nlug-talk Subject: [nlug] Recommended PBX or hosted voice solution for small office? I've been asked to help someone out who runs a very small office (I think they only have 3 phones) with getting a new phone system. Ideally, I want to get them something that has fairly low cost and very low maintenance requirements, since there won't be anyone on staff to actually babysit this thing. I know there are some cloud-hosted PBX systems out there, these days, and also some very small appliance PBX's. I wondered if anyone on this list has any experience with either or both and can comment on what might be a good fit for a small office with no IT staff. Thanks, Chris -- -- You received this message because you are subscribed to the Google Groups "NLUG" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/nlug-talk?hl=en --- You received this message because you are subscribed to the Google Groups "NLUG" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/groups/opt_out. -- -- You received this message because you are subscribed to the Google Groups "NLUG" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] <mailto:nlug-talk%[email protected]> For more options, visit this group at http://groups.google.com/group/nlug-talk?hl=en --- You received this message because you are subscribed to the Google Groups "NLUG" group. 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