And on the seventh day Gervase Markham spoke: >> I've written a document for new bug triagers who just obtained their >> canconfirm or editbug privileges in bugzilla.mozilla.org >> >> The document covers most of what a bug triager can or should do and what >> he should not do. The document can be found at >> http://www.babylonsounds.com/bugzilla-privilege-guide.html > >What problem is this document trying to solve?
The problem, that there is no documentation about what people should or should not do when having privileges. At the moment people have to tell future triagers the same stuff everytime they upgrade permissions. >Are there are large number of cases of people misusing their privileges? >What are the most common mistakes people make? - People abuse the flags, when they shouldn't because there is no clear statement anywhere saying, "Don't do this!" - People do mass comments/changes because they see other people doing this and think it's ok. I for myself got into this mess, because I sent out a mass comment and nearly got my privileges revoked for that. - People resolve bugs as WFM, INVALID, or WONTFIX when they shouldn't What it comes down to is that working efficiently in bugzilla needs a lot of experience. This text is a collection of the experience of some of the more experienced people in bmo (myself not necessarily included). >The instructions for upgrading privileges should match those outlined on >http://www.gerv.net/hacking/before-you-mail-gerv.html . If they are consensus, fine. But in the past I got the impression that other people with editusers, like timeless for example, want to see a little bit than what you say on your page. I also noticed that some developers think, that too many people have editbugs (I do not necessarily agree). So I think that my text is more of a compromise between two more extreme standpoints. >You should make a concerted effort to make the document say as little as >possible. The longer it is, the less people are likely to read it. If >someone gets something wrong, "It's in the Privilege Guide, Page 3, >Paragraph 7" is not a particularly helpful response. Any suggestions? I know that the document is not short, but I tried to write it as short and as precise as possible. >> A few persons have already reviewed it, but I would appreciate it if the >> wider public would also take a look at it before I check it in on >> www.mozilla.org > >Are you sure there are not already documents on www.mozilla.org covering >this topic? Somewhere around, for example, >http://www.mozilla.org/quality/help/ ? Yes, I'm pretty sure. As you may have noticed, I updated most of the docs under quality/help for the bugday revival together with Asa (mostly markup cleanups and fixing links). I did not find anything like this doc there. Simon -- Rusty: You scared? Linus: You suicidal? Rusty: Only in the morning. (Ocean's Eleven) _______________________________________________ mozilla-documentation mailing list [EMAIL PROTECTED] http://mail.mozilla.org/listinfo/mozilla-documentation
