* Toni Mueller wrote: > Hi, > > On Tue, 23.12.2008 at 19:44:57 +0200, [email protected] <[email protected]> > wrote: > > I would like to get your suggestions and experience with some Trouble > > Ticket Systems on OpenBSD. > > It should be rather simple. > > Users should be able to sand notes to support and check status of it. > > Support should be able to answer the tickets and check old tickets from > > the same user, etc. > > No need of phone integration. > > this is still very sparse information about what you need. I suggest > test-driving some systems and then deciding to use one. > > Ticket systems out there are quite different, according to their > intended usage, so what might work for me, might not work for you. > > Some somewhat popular projects to look at should imho include Request > Tracker, Trac, Roundup, and maybe OTRS.
for otrs I have a port. we use it since years, it is nice. > > > Kind regards, > --Toni++ > -- Marc Balmer, Micro Systems, Wiesendamm 2a, Postfach, CH-4019 Basel, Switzerland http://www.msys.ch/ http://www.vnode.ch/ "In God we trust, in C we code."
