Ryan, thank you very much for trying to solve a problem!

I agree that building the community is the hardest problem. It's the same
problem we have with MediaWiki developers, right? While I don't want to
stop you from trying, I wonder whether we wouldn't all save time and energy
if we try to come up with a common plan.

Precisely these days I am thinking about this very exact problem. This is
why I requested admin permissions for discourse.wmflabs.org (and then I
broke it, do I get a shirt? https://phabricator.wikimedia.org/T179649 ).

This is the scenario that I have in mind (this is my personal opinion
shared for the first time here, please don take this as a Wikimedia
Foundation anything):

* One Discourse <https://www.discourse.org/> instance for MediaWiki users,
administrators and developers. The scope here should be as wide and
inclusive as possible, as long as we are talking about software:
extensions, gadgets, templates, bots, tools, apps, SemanticMediaWiki...
everything.

* One Discourse instance for the Wikimedia movement, minus the tech
community which will be covered by the previous one. I have more ideas here
but this is mediawiki-l and I don't want to bore you.  ;)

Both instances would be hosted in Wikimedia with Single Sign-on (
https://phabricator.wikimedia.org/T124691). Discourse has a multisite setup
that saves some sysadmin work and server resources. We would nurture a
group of Discourse savvy moderators and admins to spread the work and have
extra fun.

Because at Wikimedia every big idea must find a small starting point, I am
starting by proposing Discourse to solve the problem of developer support.
The Developer Relations team is currently busy with Outreachy, Google
Code-in and what not, but if someone wants to help pushing the idea of the
Discourse instance for MediaWiki & Wikimedia tech, we will help you. I
guess it is a matter of combining a bit of community discussion and
consensus with some ad-hoc prototyping with a new Discourse instance in
wmflabs (the one I broke has a Wikimedia non-tech motivation and could be
the embryo of the second instance proposed above.

Interested? See you here:

Provide an easy to use support system for contributors to ask technical
questions
https://phabricator.wikimedia.org/T155678


On Thu, Nov 9, 2017 at 7:53 AM, Sam Wilson <[email protected]> wrote:

> On Thu, 9 Nov 2017, at 07:07 AM, Ryan Schmidt wrote:
> > From my understanding, the point of Discourse was to be simply a Q&A
> > site. This forum has this as well, however it aims to also build a
> > community of MediaWiki users and admins beyond just a Q&A so that there's
> > a place to go to just talk about MediaWiki in general, share tips,
> > spitball ideas to make life easier for 3rd party wikis, and so on. A
> > section of the site is also devoted to listing professional services for
> > hire, a bit of an analog to [[Professional development and consulting]]
> > on mediawiki.org[1], except with more of an ability for users to have a
> > back-and-forth and leave reviews.
> >
> > I don't see this site as replacing any existing means of obtaining
> > support. There's still advantages to the existing methods out there that
> > forums don't quite meet (IRC is more realtime, mailing lists give
> > flexibility in how to view the content, the on-wiki support desk allows
> > anonymous edits -- although I can enable anonymous/guest posts as well on
> > the forums if people think that would be beneficial). I felt that there
> > was a large hole in the existing offerings, and I had the technical means
> > and ability to fill in that hole.
> >
> > It is using a software package called Invision Community. It is
> > unfortunately not FOSS software, however I felt that the feature-set and
> > end user experience it offered surpassed any of the FOSS alternatives.
> >
>
> I think the Discourse installation started as an investigation into how
> it might work as a replacement for wikimedia-l and/or other mailing
> lists — so very much forum-oriented rather than Q&A. It could perhaps be
> both though.
>
> It sounds like a good idea, and even having a forum outside of the
> Wikimedia world could be an advantage. I guess my first thought is about
> how this will avoid the fate of that earlier forum — which is why I was
> wondering about the software, because if it was FOSS then you could
> conceivably make some form of regular content dump available that could
> be used in case the site ever disappeared; if it's closed-source this is
> less easy (not impossible, of course).
>
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-- 
Quim Gil
Engineering Community Manager @ Wikimedia Foundation
http://www.mediawiki.org/wiki/User:Qgil
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