On 25/07/2025 14:51, Syafril Hermansyah via Mdaemon-L wrote:
Wordlclient webmail adalah simple IMAP, tetapi bisa/ada pengaturan
penyimpanan sent mail di folder mana.
Coba periksa dari Webmail, apakah ada salinan mail yang dikirim dari
3rd party apps.
Maksudnya di cek dari webmail di folder inbox nya ? jika ya, tidak ada
ada Pak
ini jawaban dari 3rd appsnya : anehnya utk sending tidak masalah, tapi
tidak bisa masuk ke sent item saja.
on the current configuration of the application, unfortunately, it is
not possible to synchronize sent messages from the system via SMTP to
the "Sent" folder on the mailbox.
Outgoing mail from Creatio is not displayed in the mail client due to
the fact that the application only synchronizes with the mail for
downloading emails.
This feature is configured on the side of the mail server.
For example, when integrating with Exchange, the EWS protocol is used,
which supports the functionality of transferring outgoing messages
between the client and the mail server. At Gmail, their specialists
configured this feature separately from their side.
At the moment this functionality is not regulated from our end and we
can only use the conditions of the email provider. We have already had
requests of this type before and there is a case registered for the
development team to change the synchronization logic. With the help of
the current appeal, we have raised the priority on this issue.
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