On 2026-02-17 17:21, mathieu l. via mailop wrote:
In our experience, the first answer when we fill the form at https://olcsupport.office.com/ is an automated message from a bot. In most cases, what the bot says is wrong. It says that all is fine while we are blocked.
Of course - we reply to the first message asking for an escalation.
We can reply to this message to get an answer from an actual human being.

… eventually. Might take a week or so, which was the case last time this happened.

Meanwhile, mail gets rejected and users complain.

Has anyone had any success telling their postfix servers to ignore this error (via smtp-reply-filter) from Microsoft and retry anyways?

Michael

--
Michael Brown
Civilized Discourse Construction Kit, Inc.
https://www.discourse.org/

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