Hi Henry, thanks for your attention on this.
I already checked that and it’s all OK. Actually, I have a work
account on the same provider and that account works perfectly. I don’t
really know what else to debug to understand what is happening.
––
Claudio Ruiz
On 17 Dec 2023, at 12:33, Henry Seiden wrote:
Claudia,
Thanks for filling the details. Think I got you now.
Maybe it would be easier, then, to have a look at your source mailbox
assignments in MM on each of your IMAP accounts to be sure that the
folders for Trash and Archive are designated as such in MM. Inbox and
outbox are usually defaults and I guess are working as expected. In my
case I assign a yearly folder for archive purposes, so the common
folder in MM Called Archive can gather all together in that Smart
Folder by default.
I do nothing further to achieve these common folders in MM: InBox,
Sent Messages, Junk, Deleted Messages. Yours probably have been
somehow reset for those two folders in several accounts, at least.
Have a look in your Sources list of mailboxes - click the ‘>’ and
select one mailbox (probably either Archive, Trash/Deleted messages
or what ever mailbox you choose to be those function on the account).
Right click (CTL + click) the name of the mailbox to change, scroll in
the popup list to Mailbox Type. Make sure the checkmark is set to
Archive if not then click it.
Rinse and repeat for the appropriate mailboxes in each account.
Respectfully,
Henry Seiden
- -
Techworks Pro Co.
E: info<at>techworkspro<dot>com
W: http://techworkspro.com
On 17 Dec 2023, at 10:09, Claudio Ruiz wrote:
Hello!
It’s a MacBook Air M2 (Sonoma 14.2). I didn’t migrate anything
but my Mailboxes.plist.
I’m OK with having a fresh start, but I can’t find why neither
archiving or trashing works.
I’m not sure there’s something to do with versions. I upgraded it
to Version 1.14 (5937) but the same happens.
I’m using IMAP such as in my office computer (where I also use
Mailmate with no issue) and in my old laptop. It’s really strange,
because I’m doing a fresh install from scratch.
––
Claudio Ruiz
On 17 Dec 2023, at 9:34, Henry Seiden wrote:
Hi Claudio,
You didn’t mention what computer model or OS you now have. Nor
whether you migrated all your settings in MailMate.
You do seem to have a quite early version. The most current version
of Malmate is 1.14 (in 2011) and the latest, most stable release is
r5673, according to the release notes. In the developer’s app
history that is a long time ago. Sure you have right? Many aspects
of the app have been updated in 1.14 and subsequent build, too
numerous to mention here. Maybe others have experience with your
version. So that question is open.
I do recommend you **migrate your settings** when upgrading to a new
computer instead of whatever process you did use (restore from
backup, copy, etc.).
Since that may no longer be feasible, you may need to reinstall new
setting for each IMAP account. Are you still using POP on your
server accounts?
Respectfully,
Henry Seiden
- -
Techworks Pro Co.
E: info<at>techworkspro<dot>com
W: http://techworkspro.com
On 17 Dec 2023, at 6:26, Claudio Ruiz wrote:
Hi folks,
I got a new computer and installed Mailmate as usual. After
connecting the email accounts I have on Fastmail, I realized that
when I Archive an email it’s gone from the Inbox in Mailmate, but
nothing happens on the server. When I try to Trash a message, is
gone on my Inbox in Mailmate, but is still there on the inbox on
the server.
Basically, it doesn’t sync. What is weird is that on my old
notebook, everything works flawlessly using a mirrored
configuration.
I’m using Version 1.13.2 (5673)
Best,
C
––
Claudio Ruiz
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