Stephen J. Turnbull wrote:
> Ibiam Chihurumnaya via Mailman-users writes:
> > Confirmation emails aren't being sent to users and there's nothing
> > in the logs that make it obvious what's happening.
> > As I explained earlier, this backtrace
> > 233830 File
> > "/opt/mailman/venv/lib/python3.10/site-packages/hyperkitty/lib/view_helpers.py",
> > line 137, in inner
> > [...]
> > 233908 File
> > "/opt/mailman/venv/lib/python3.10/site-packages/mistune/core.py", line 214,
> > in parse_method
> > 233909 assert lastgroup
> > 233910 AssertionError
> > is a known issue with mistune, which used by HyperKitty to display
> messages from the archives.
> Whatever is happening with the confirmation messages, it's unrelated
> to this.
>
Yes, the traceback tells me that. I'd shared as Mark had asked for the log from
mailmanweb.
> What confirmation messages are missing? Mailman may ask for
> confirmation if a user adds an email address via Postorius, if the
> user asks for a password reset from Postorius, if a user who is not
> logged in subscribes to a list (either by email or by Postorius),
> and there may be other cases. Please describe all that apply.
I created an admin user and when I try to sign in with that user, I get a page
that tells me that a confirmation
email has been sent and I should confirm the user.
I created another user with a different email, and I got the same thing, didn't
receive the confirmation emails in my inbox.
> What makes you think that they are missing? Sometimes users or sites
> have filters that throw them away, or they may be swallowed by MTAs
> because of misconfigurations.
I looked at mailman smtp logs, and didn't see any event related to the
confirmation emails.
The uwsgi logs show the events though.
> Is your "virgin" runner and "out" runner running? (Usually "ps aux
> | grep mailman" will list only the processes running under mailman.
> The full command at the end of the line will tell you the names of
> the runners each process is handling.)
Yes, the virgin and out runners are running, output from ps;
mailman 1983940 0.0 1.3 117980 82720 ? Ss Feb05 0:00
/opt/mailman/venv/bin/python3 /opt/mailman/venv/bin/master -C
/etc/mailman3/mailman.cfg
mailman 1983951 0.0 1.4 120184 85832 ? S Feb05 2:05 \_
/opt/mailman/venv/bin/python3 /opt/mailman/venv/bin/runner -C
/etc/mailman3/mailman.cfg --runner=archive:0:1
mailman 1983952 0.0 1.4 121268 86564 ? S Feb05 0:44 \_
/opt/mailman/venv/bin/python3 /opt/mailman/venv/bin/runner -C
/etc/mailman3/mailman.cfg --runner=bounces:0:1
mailman 1983953 0.0 1.4 121052 86164 ? S Feb05 2:04 \_
/opt/mailman/venv/bin/python3 /opt/mailman/venv/bin/runner -C
/etc/mailman3/mailman.cfg --runner=command:0:1
mailman 1983954 0.0 1.5 126908 93096 ? S Feb05 5:02 \_
/opt/mailman/venv/bin/python3 /opt/mailman/venv/bin/runner -C
/etc/mailman3/mailman.cfg --runner=in:0:1
mailman 1983955 0.0 1.6 194792 98128 ? Sl Feb05 1:03 \_
/opt/mailman/venv/bin/python3 /opt/mailman/venv/bin/runner -C
/etc/mailman3/mailman.cfg --runner=lmtp:0:1
mailman 1983956 0.0 1.4 124092 90144 ? S Feb05 2:40 \_
/opt/mailman/venv/bin/python3 /opt/mailman/venv/bin/runner -C
/etc/mailman3/mailman.cfg --runner=out:0:1
mailman 1983957 0.0 1.4 122000 87164 ? S Feb05 2:11 \_
/opt/mailman/venv/bin/python3 /opt/mailman/venv/bin/runner -C
/etc/mailman3/mailman.cfg --runner=pipeline:0:1
mailman 1983958 0.0 1.4 122392 87964 ? S Feb05 2:06 \_
/opt/mailman/venv/bin/python3 /opt/mailman/venv/bin/runner -C
/etc/mailman3/mailman.cfg --runner=rest:0:1
mailman 1983988 0.1 1.5 138368 95736 ? S Feb05 13:10 | \_
/opt/mailman/venv/bin/python3 /opt/mailman/venv/bin/runner -C
/etc/mailman3/mailman.cfg --runner=rest:0:1
mailman 1983989 0.1 1.4 132692 90420 ? S Feb05 13:03 | \_
/opt/mailman/venv/bin/python3 /opt/mailman/venv/bin/runner -C
/etc/mailman3/mailman.cfg --runner=rest:0:1
mailman 1983959 0.0 1.3 117984 82764 ? S Feb05 0:01 \_
/opt/mailman/venv/bin/python3 /opt/mailman/venv/bin/runner -C
/etc/mailman3/mailman.cfg --runner=retry:0:1
mailman 1983960 0.0 1.5 126932 91712 ? S Feb05 1:17 \_
/opt/mailman/venv/bin/python3 /opt/mailman/venv/bin/runner -C
/etc/mailman3/mailman.cfg --runner=task:0:1
mailman 1983961 0.0 1.4 120932 86232 ? S Feb05 2:10 \_
/opt/mailman/venv/bin/python3 /opt/mailman/venv/bin/runner -C
/etc/mailman3/mailman.cfg --runner=virgin:0:1
mailman 1983962 0.0 1.4 120948 86440 ? S Feb05 2:04 \_
/opt/mailman/venv/bin/python3 /opt/mailman/venv/bin/runner -C
/etc/mailman3/mailman.cfg --runner=digest:0:1
> Are there messages collecting in the "virgin" or "out" queues?
How can I check both queues?
> Are there messages collecting in the MTA queue (the mailq utility
> will usually tell you about those)?
mailq doesn't show anything pertaining to the confirmation email.
> Normally you would see log messages for outgoing confirmations in
> /opt/mailman/mm/var/logs/smtp.log. You might see errors in
> mailman.log if Mailman core is requesting the confirmations. If
> Postorius is requesting the confirmations, I think it would probably
> be in mailmanweb.log (Django has its own mail-sending facility,
> those don't go through Mailman core).
I assume Postorius is requesting the confirmations as this happens when I try
to login to mailmanweb, the smtp logs don't show anything about the
confirmation email
being sent.
The only place I see something about it is in uwsgi;
3050415 [pid: 1985548|app: 0|req: 518823/979759] 127.0.0.1 () {54 vars in 1197
bytes} [Thu Feb 12 21:52:32 2026] GET /accounts/confirm-email/ => generated
1556 bytes in 48 msecs (HTTP/1.0 200) 9 headers in 359 bytes (1 switches on
core 0)
>
> --
> GNU Mailman consultant (installation, migration, customization)
> Sirius Open Source https://www.siriusopensource.com/
> Software systems consulting in Europe, North America, and Japan
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