Perchance, does the user have "preview" turned "on"?  If so, turn that off
then try to delete (gasp!) the entire offending email from the database when
the list is viewed, making sure that size is among the attributes displayed
to help locate same.  Maybe.  Maybe.

LW
-- 

    Lindsley Williams / [EMAIL PROTECTED]

     (202) 537-4884 / Home/Office Telephone, and Primary Voice Mail
    (202) 246-4814 / Cellular Telephone, Pager, Secondary Voice Mail
     (978) 926-1059 / Facsimile-Forwarding (Becomes E-mail Image)

        3307 Highland Place, NW -- Washington, D.C. 20008-3234


> From: Laurie Pasion <[EMAIL PROTECTED]>
> Reply-To: "Mac Outlook Express Talk" <[EMAIL PROTECTED]>
> Date: Mon, 09 Aug 2004 11:33:04 -1000
> To: Mac Outlook Express Talk <[EMAIL PROTECTED]>
> Subject: Re: MacOE-Talk Digest - 08/09/04
> 
> Thanks everyone for the (mostly) discouraging replies.  I'm glad to know
> you're out there anyway!
> 
> To answer some of the questions...
> 
> (1) We haven't upgraded to OS X for a handful of users (myself included) who
> use a 4D database for most of our business processes and who need to
> generate UPC labels from that system.  The font gets scrambled in OS X.  The
> developer is working on a fix, so hopefully we can get everyone here on OS X
> soon.
> 
> (2) We had already tried the Compact/Complex Rebuild routine before I wrote
> you.  It didn't solve anything.  I remind our power users to run that
> routine periodically and to archive mail when folders get too large.
> 
> (3) He can't retrieve/delete these messages off the Webmail version of his
> account, because they've already been received at his local account and our
> preferences are set to NOT save at the server.  We don't have our own mail
> server, each employee has an account under a master business license at Time
> Warner's RoadRunner service.
> 
> We'll see what we can do with building another identity for him in OE,
> meanwhile he is viewing and handling his new incoming mail via Webmail
> access.  
> 
> Thanks again,
> Laurie
> 
>> From: "Mac Outlook Express Talk" <[EMAIL PROTECTED]>
>> Date: Mon, 9 Aug 2004 14:00:01 -0700
>> To: "Mac Outlook Express Talk" <[EMAIL PROTECTED]>
>> Subject: MacOE-Talk Digest - 08/09/04
>> 
>> MacOE-Talk Digest - Monday, August 9, 2004
>> 
>> Re: Mail Datafile Too Large
>> by "Hylton Boothroyd" <[EMAIL PROTECTED]>
>> I'm still here and if data file too large, go to Webmail and delete it
>> by "Dwight Hines" <[EMAIL PROTECTED]>
>> 
>> From: Hylton Boothroyd <[EMAIL PROTECTED]>
>> Date: Sunday, August 8, 2004 3:58 PM
>> Subject: Re: Mail Datafile Too Large
>> 
>> On 6/08/2004 11:36 pm, Laurie Pasion wrote ...
>>>> There is a 2Gb size limit on the messages datafile for Outlook Express 5.02
>>>> for the Mac.
>>>> 
>>>> I have a user with a 1.99Gb file and he can no longer open or delete any
>>>> messages...
>> 
>> And on 7/08/2004 4:28 am, Paul Berkowitz replied ...
>> 
>>> There's not much to be done. OE has a separate Messages file in the
>>> Documents/Microsoft User Data/Identities/Main Identity (or named) folder.
>>> You can open it in a text editor like BBEdit or Tex-Edit Plus. Most of it is
>>> text. You can salvage a lot of it as message text plus headers.
>>> 
>>> It's too late to delete anything. Finished, kaput.
>> 
>> I suspect that there will be no alternative to Paul's suggested scavenging
>> in a text editor. But it might be worth trying to see whether a complex
>> rebuild will rescue you.  Save a copy of the "Microsoft User Data" folder
>> out of harm's way for later scavenging, hold down the Alt/Option key while
>> re-starting OE, decline "Compact?", accept "Complex rebuild?", and see
>> whether anything useful happens overnight. I can't begin to guess how long
>> it would take to rebuild a valid database of, say 1.95 Gb.
>> 
>> -- 
>> Hylton
>> 
>> 
>> From: Dwight Hines <[EMAIL PROTECTED]>
>> Date: Monday, August 9, 2004 7:48 AM
>> Subject: I'm still here and if data file too large, go to Webmail and delete
>> it
>> 
>> I'm  going to be with OE for some  time to come.  So,
>> 
>> if you get a too large attachment, go to Internet explorer or netscape and
>> use the webmail version to get the exact size and sender and then delete it.
>> 
>> dh
>> 
>> 
>> End of MacOE-Talk Digest
>> 
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