On 9/13/03 9:51 AM, "Edward A. Gould" <[EMAIL PROTECTED]> wrote:
> The problem I am seeing is that after a few hours (approximately 6-8) email > messages when openned are BLANK, > > If I quit out of OE and re-open the message the text is readable. A similar > occurrence happens when I click on a URL.. Nothing happpens if I quit and > try it again the url opens fine. This indicates database corruption. Rebuild database: Locate your database. It should be in your Documents folder. Find the size of your database, use Get Info (Command + I). Make sure you have enough hard disk space available for twice that amount. As part of the rebuilding process, OE creates a second database file. Hold down the Option key and re-launch the application. In a few seconds, you'll be greeted with a dialogue box asking if you want the "Typical Rebuild" or the "Advanced Rebuild." Choose "Typical." Caution: Some of your data might be lost if you choose the Advanced Rebuild option. You should use this option only if you have already performed a typical rebuild and continue to experience problems starting OE or storing data. During the rebuild process, the old files are renamed in case for some reason the rebuild was not successful. After you've rebuilt your database and checked the application's performance, you can delete the old versions from your hard drive. Do not throw away these files unless you are satisfied with the rebuild. -- Diane Ross MVP Entourage (MVPs are volunteers) Entourage Help Page <http://www.entourage.mvps.org/> -- To unsubscribe: <mailto:[EMAIL PROTECTED]> To search the archives: <http://athena.doe.com> Unofficial Outlook Express Page: <http://www.macemail.com/oe/>
