On 9/4/03 7:09 PM, "cliff krolick" <[EMAIL PROTECTED]> wrote:
> It seemed to work. So my next question is why was the first of these emails > fine and then over time all three become corrupted? And the most recent of > these that came in today ..also was corrupted? Should I contact Active.com > Ithink that the problem is only with my computer cause I know that thousands > of other folks are receiving this newsletter without the problems I'm > having. Were they HTML files? You'll see corruption a lot with spam messages that are HTML. Another option is to check in Account to "allow online access". "Allow Online Access " in the options tab under Accounts. Under Tools in the menu bar, select Accounts. Go to Options on that Account and select "Allow Online Access". You will see an icon at the bottom of your folders. Click on this to view mail left on server. It's possible there is a bad message that is creating the problem. (Often it's the oldest message.) Look for a complex HTML message (lots of spam uses HTML). Find the offending message and delete. Be sure that you turn off the "preview" pane when looking at your online message LIST. Sometimes offending stuff will crash or stymie your system when trying to open the offending message. -- Diane Ross MVP Entourage (MVPs are volunteers) Entourage Help Page <http://www.entourage.mvps.org/> -- To unsubscribe: <mailto:[EMAIL PROTECTED]> To search the archives: <http://athena.doe.com> Unofficial Outlook Express Page: <http://www.macemail.com/oe/>
