It's not really phone support if you have a hardware issue i.e. your ibook
seems dead. Call them and tell them exactly what happened. They'll
probably give you a case #, you'll need this when you bring in your ibook to
be fixed.
My wife had her ibook for 2 years before she started to experience screen
problems. Because of Apple Care, we were able to get it fixed asap. We
simply called Apple, gave our Apple care # and they helped us with
everything.
On 10/16/05 9:20 AM, "Greg Armstrong" <[EMAIL PROTECTED]> wrote:
> Phone support is only good for 90 days and I am well beyond that.
> It's weird, I took out the battery and put it back in and now it
> works. Could there still be problems??
> On Oct 16, 2005, at 9:16 AM, [EMAIL PROTECTED] wrote:
>
>> Call Apple at 1 800 MY APPLE.
>>
>> Your warranty includes phone support. They may have a fix for you,
>> although from the sounds of it I think they will just ask you to
>> take your computer in to an authorized service center.
>>
>> Scott
>> www.usedmac.ca
>>
>>
>> On Oct 16, 2005, at 6:05 AM, Greg Armstrong wrote:
>>
>>
>>> My iBook made a snap sound this morning and the screen went black
>>> with no power. It will not start up. It is still under warranty so
>>> I am afraid to do much to it. It is a G4 14' Superdrive running
>>> Mac OSX Tiger. All sofftware is up to date. Any suggestions before
>>> sending to apple.
>>>
>>> Thanks
>>>
>>> Greg
>>>
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