On Mon, Dec 20, 2010 at 08:58:19AM -0500, Roy wrote: > Everyone has their favourites. It is as such just opinion. Every once in > awhile I see reports on customer satisfaction and I pay attention to those.
It's a bit like hard drives. Some folks swwear by one brand or another, but buy enough of them, and they all will fail sooner or later. I've had good luck with Maxtor years ago, and bad with Seagate, and on some list or another, someone had exactly the oppsosite opinion. > > Who leads in customer satisfaction? Apple. By a wide margin. Even putting fan boyism aside, this isn't surprising. Apple seems to put at least some of its profits back into customer service, in my experience. Living near a flagship store, their help is always polite and knowledgeable. The few times I've had to call Apple care, the same thing. They stayed with us till the problem was solved. Dell's commercial support is also quite good, actually. When one calls for their servers, in a commercial environmet, you get very competetent people, and usually get a follow up from their supervisor. -- Scott Robbins PGP keyID EB3467D6 ( 1B48 077D 66F6 9DB0 FDC2 A409 FA54 EB34 67D6 ) gpg --keyserver pgp.mit.edu --recv-keys EB3467D6 Willow: It's horrible. That's me as a vampire? I'm so evil, and skanky. And I think I'm kind of gay. Buffy: Willow, just remember, a vampire's personality has nothing to do with the person it was. Angel: Well, actually... That's a good point. ------------------------------------ To unsubscribe from this list, please email [email protected] & you will be removed.Yahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/LINUX_Newbies/ <*> Your email settings: Individual Email | Traditional <*> To change settings online go to: http://groups.yahoo.com/group/LINUX_Newbies/join (Yahoo! ID required) <*> To change settings via email: [email protected] [email protected] <*> To unsubscribe from this group, send an email to: [email protected] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
