Hi Aleksandr, What Bjoern said but keep in mind sometimes users aren't happy with this. If a user is requesting a backport to a currently supported version, it's up to QA to decide if it's worth the hassle of finding out the commit that fixed it, poking the developer, and then getting them to backport it (and of course they can always say no). So don't be offended if you say "this works fine in 4.3.0.3 rc, you can expect to see a fix in 4.3 release" and they come back with "this isn't acceptable, please get the fix in 4.2." -- happens quite frequently.
Also when you close a bug as WORKSFORME always let the user know what version it works in, suggest they confirm that it works (even in a prerelease) and let them know if they can reproduce on that version or a newer version to put the bug back into UNCONFIRMED (not REOPENED). Thanks for your help! Best, Joel On 07/21/2014 03:57 AM, Bjoern Michaelsen wrote: > Hi, > > On Mon, Jul 21, 2014 at 02:14:52PM +0400, Aleksandr P wrote: >> What is current QA-team position? > If you know why this bug is fixed (as in a developer said: "this commit should > fix that" or used the bug id in a commit message) its RESOLVED/FIXED. If you > cannot reproduce the bug anymore but could do so in an earlier version and you > have no insight on what fixed this, its WORKSFORME. If you cant reproduce it > in > a current release without knowing if it was reproducable in earlier releases, > use NEEDINFO or INVALID as appropriate. > > Best, > > Bjoern > _______________________________________________ > List Name: Libreoffice-qa mailing list > Mail address: [email protected] > Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa > Problems? > http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ > Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette > List archive: http://lists.freedesktop.org/archives/libreoffice-qa/ _______________________________________________ List Name: Libreoffice-qa mailing list Mail address: [email protected] Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
