Hi Christian, *,

With bug 77277, the user has stated that it prints fine with AOO but not
with LO, so i'm assuming its not the driver. :)

Regards,
Jay Philips

On 07/16/2014 12:32 PM, Christian Lohmaier wrote:
> Hi Jay, *,
> 
> Am 14.07.2014 05:08 schrieb "Jay Philips" <[email protected]
> <mailto:[email protected]>>:
>>
>> Users trying to print '#10 envelope' on any printer (Brother [77277],
>> Epson [75449], Canon [52926], etc [64966]) are having problems,
> 
> This might be related to not having the proper printer driver installed,
> but only the basic windows provided one. Then you get all sorts of funny
> problems that basically boil down to not being able to use/select
> envelope sized paper in the printer options (not to mention other
> printer features, but that them is unrelated to the problem).
> 
> So please make the reporters check whether they can select envelope
> paper size in the printer options. If not, the alignment will be wrong...
> 
> If they only have very basic options available, tell them to install the
> driver from the vendor's website.
> 
> Ciao
> Christian
> 
> 
> 
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