Cor Nouws wrote
> I know, since I am part of the battle against a considerable workload
> caused by duplicate issues and 'help-requests' (thanks to BSA..).
> Hence my suggestion: in a reported bug, add a button that starts a query
> based on the summary of that issue, not necessarily the component, and
> that opens the result in a new tab.
> Makes finding duplicates much faster.

Hi!
If you submit the bug in Bugzilla directly, there is Potential duplicates
table visible, with issues real-time queried based on as you type summary.
Implementing this in BSA would help to avoid duplicates...
Best regards.




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