https://bugs.documentfoundation.org/show_bug.cgi?id=168625
Bug ID: 168625
Summary: We are using LibreOffice (via JODConverter / headless
mode) for document conversion in a Spring Boot
application. When a problematic (bad/corrupted)
document is submitted, LibreOffice (soffice.bin)
process hangs indefinitely.
Product: LibreOffice
Version: 7.6.7.2 release
Hardware: All
OS: All
Status: UNCONFIRMED
Severity: normal
Priority: medium
Component: LibreOffice
Assignee: [email protected]
Reporter: [email protected]
Created attachment 203058
--> https://bugs.documentfoundation.org/attachment.cgi?id=203058&action=edit
attachment
Subsequent conversion requests also stop responding (since the stuck process is
blocking).
Even attempting to kill the process using taskkill /IM soffice.bin /F results
in Access Denied or no running instance found, even though the process is
clearly present in Task Manager.
psexec is also not recognized / not effective.
Multiple soffice.bin processes remain stuck in production, consuming system
resources.
Steps to Reproduce:
Run LibreOffice headless (via JODConverter or command line).
Submit a corrupted or malformed document for conversion.
Observe that the conversion never finishes.
Try to terminate soffice.bin process manually (taskkill /IM soffice.bin /F).
Actual Result:
The soffice.bin process does not terminate.
Process sometimes shows as running but cannot be killed (Access Denied).
Future conversion jobs fail because of the blocked process.
Expected Result:
LibreOffice should either:
Fail gracefully when encountering a corrupted/bad document, OR
Allow the soffice.bin process to be terminated manually.
Environment:
OS: Windows Server (2016)
LibreOffice version: (please specify exact version, e.g., 7.6.7.2)
Running in: Headless mode via JODConverter (Spring Boot integration)
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