https://bugs.documentfoundation.org/show_bug.cgi?id=168463
Bug ID: 168463
Summary: No message is displayed when a video can't be played
by LibreOffice Impress due to codecs missing
Product: LibreOffice
Version: 25.8.1.1 release
Hardware: All
OS: All
Status: UNCONFIRMED
Severity: normal
Priority: medium
Component: LibreOffice
Assignee: [email protected]
Reporter: [email protected]
Description:
Hello,
We came across an interesting bug on the openSUSE community
A user reported this to us, but I've confirmed it happens on Debian as
well, so it's most likely an upstream issue which can be solved
upstream.
> If a user tries to insert a video into a LibreOffice Impress
presentation, but the codecs to play it are missing, no
warning/error message is displayed.
A general "media object" is added to the presentation, but it fails to
play when we start the presentation.
Now, I understand we can't really solve this on LibreOffice, as the
codecs are ultimately external to LibreOffice, and technically
required to play the file.
> But could we add a pop-up message saying:
"The codecs required to play this video file don't seem to be
installed. Please install the necessary codecs, and reinsert the video
to your presentation."
Something along those lines.
This would be immesenly helpful to those users coming from
distributions that by default ship only free codecs, such as
openSUSE. Inserting a video that would require non-free codecs would
trigger the message, and wouldn't leave them in the dark.
This can also be reproduced by creating a random file with random bytes
(dd if=/dev/urandom of=file.mp4 bs=32M count=1) and trying to insert
that into a presentation.
While obviously there aren't and there never will be codecs to play a
file with random bytes, no message is ever shown to the user, and the
object is added to the presentation regardless.
Thanks!
Steps to Reproduce:
1. Open LibreOffice Impress
2. Click "Insert" -> "Audio or Video"
3. Insert a video/audio file for which you don't currently have codecs
installed
Actual Results:
No message telling the user they ought to install the missing codecs is ever
displayed.
Expected Results:
A message telling the user they ought to install the missing codecs should be
displayed.
Reproducible: Always
User Profile Reset: Yes
Additional Info:
On Tumbleweed:
Version: 25.8.1.1 (X86_64) / LibreOffice Community
Build ID: 580(Build:1)
CPU threads: 8; OS: Linux 6.16; UI render: default; VCL: x11
Locale: en-US (en_US.UTF-8); UI: en-US
Calc: threaded
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