Folks: We're using LetterRip 4.05 on a 10.4.11 G4. It has been working great until a while back, when a customer sent us a note saying that some of the messages were missing in a digest when read by Apple Mail. (Note attached)
Has anyone seen something like this? Any clue how to troubleshoot this? Thanks. Rich Brown [EMAIL PROTECTED] Dartware, LLC http://www.dartware.com 10 Buck Road, PO Box 130 Telephone: 603-643-9600 Hanover, NH 03755-0130 USA Fax: 603-643-2289 ----------- a customer writes: ------------------ >I have been having an issue with the Intermapper listserv for a little while > now. I thought the problem was with Apple Mail.app and I have been working > with Apple to try and resolve it. This is the only list that I have been > having this problem with. > > The problem is that in the digest version of the list, some of the messages > are missing. This is what Apple had to say about it: > >> Gary- >> OK, our engineers went over this, and it's a problem with the content >> of the message. We compared Mail.app's rendition of this message with >> Entourage and Thunderbird. Entourage shows the first 5 entries (like >> Mail) and Thunderbird only shows 4, so we're pretty confident it's not >> a client bug. Here's the diagnosis from our >> engineers: >> >> "The problem is that the message was put together wrong by the sending >> application. The sixth and seventh messages are contained in the MIME >> part of the fifth message. Even without that, the fifth message is >> malformed, saying that it's multipart/alternative but not having any >> child parts." >> >> If this is happening with more than one list, I suspect that both >> lists are using the same software to create the messages. Please send >> this feedback to the list admins and ask them to correct the problem >> on their side.
