On 2016.04.14 11:55, Jack wrote:
On 2016.04.14 09:35, Thomas Baumgart wrote:
On Wednesday 13 April 2016 16:56:19 Jack wrote:
For the past few days, every time I try to update an online account
(libofx) I get a popup "Unknown host xx.yy.com:Host not found" but
I can put that exact host name into Firefox and get a good result.
I also get no error using that name in a ping command. Traceroute
often times out before reaching the host, but it does get a good IP
address to use.
>
This happens for all of my online accounts, including banks, credit
cards, and investment accounts.
>
I'm at a loss as to where the problem actually occurs, since DNS is
obviously able to look up the address, and the address can be
reached.
>
> Any other thoughts about how I can further troubleshoot this?
Wireshark is your friend to see what is going on between client and
server.
I actually tried that, and didn't see any related packets. I then
tried strace, and saw KMM sending a dbus message (including the
related URL). I then used "dbus-monitor --session" and it looks to
me like KMM is handing the URL to some KDE utility or service, and I
don't see anything I can interpret until the failure message is
returned. I'm guessing that KDE service has a stale or corrupt
cache. When I return after the weekend, I'll just log out/log in and
see if that resets dbus and the KDE stuff. I don't think it's worth
the effort it will probably take to fully debug and find out the
actual cause.
Just to follow up - logging out and in again did not fix the problem,
but a full reboot did. I hope it doesn't happen again, but if it does,
I hope I have more time to actually troubleshoot.
Jack
