This bug is missing log files that will aid in diagnosing the problem. >From a terminal window please run:
apport-collect 1404589 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1404589 Title: [Satellite P50-B, Intel Haswell HDMI, Digital Out, HDMI] No sound at all Status in linux package in Ubuntu: Incomplete Bug description: New Toshiba P50-B, but no sound. "ubuntu-bug -s audio" said that PulseAudio was not configured to use the card I want output from (Built-In Audio - HDA Intel HDMI, but pavucontrol hasn't helped anyway (in pavucontrol, under Configuration tab, all options under Built-In Audio claim that they are unplugged [ 3 options say "Digital Stereo (HDMI) Output (unplugged)", 3 more options say "Digital Surround 5.1 (HDMI) output (unplugged)" and an "Off" option]). ProblemType: Bug DistroRelease: Ubuntu 14.10 Package: alsa-base 1.0.25+dfsg-0ubuntu4 ProcVersionSignature: Ubuntu 3.16.0-29.39-generic 3.16.7-ckt2 Uname: Linux 3.16.0-29-generic x86_64 NonfreeKernelModules: fglrx ApportVersion: 2.14.7-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/pcmC1D0c: taser 2786 F...m pulseaudio /dev/snd/controlC1: taser 2786 F.... pulseaudio /dev/snd/pcmC0D3p: taser 2786 F...m pulseaudio /dev/snd/controlC0: taser 2786 F.... pulseaudio CurrentDesktop: X-Cinnamon Date: Sat Dec 20 20:51:49 2014 InstallationDate: Installed on 2014-12-18 (2 days ago) InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:HDMI failed Symptom_Card: Built-in Audio - HDA Intel HDMI Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/pcmC1D0c: taser 2786 F...m pulseaudio /dev/snd/controlC1: taser 2786 F.... pulseaudio /dev/snd/pcmC0D3p: taser 2786 F...m pulseaudio /dev/snd/controlC0: taser 2786 F.... pulseaudio Symptom_Jack: Digital Out, HDMI Symptom_Type: No sound at all Title: [Satellite P50-B, Intel Haswell HDMI, Digital Out, HDMI] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2014 dmi.bios.vendor: TOSHIBA dmi.bios.version: 1.30 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: VG20SQ dmi.board.vendor: TOSHIBA dmi.board.version: To be filled by O.E.M. dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: TOSHIBA dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnTOSHIBA:bvr1.30:bd08/14/2014:svnTOSHIBA:pnSatelliteP50-B:pvrPSPNUU-01P02Q:rvnTOSHIBA:rnVG20SQ:rvrTobefilledbyO.E.M.:cvnTOSHIBA:ct10:cvrToBeFilledByO.E.M.: dmi.product.name: Satellite P50-B dmi.product.version: PSPNUU-01P02Q dmi.sys.vendor: TOSHIBA To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1404589/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp